O'Reilly Auto Parts, located at 4314 East Chandler Boulevard in Phoenix, Arizona, is known for its excellent customer service and knowledgeable staff. Customers frequently highlight the helpfulness of employees like Michael, Antonio, and Alfred, who go above and beyond to assist with various automotive needs. Whether it's finding the right battery or windshield wipers, or troubleshooting issues like a faulty AC, the staff are praised for their expertise and willingness to help. The store offers a range of services, including free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the efficiency of their service, often completing purchases and installations in under 20 minutes. The free Loaner Tool program is also a valuable resource for those who need specific tools temporarily. In addition to exceptional service, O'Reilly Auto Parts is recognized for its organized store layout, making it easy for customers to find what they need quickly. Overall, this store stands out for its commitment to customer satisfaction and reliable automotive solutions, making it a preferred choice for many.
Quickly checked my battery and it was dead and I couldn’t get the car to start again. Curtis helped me get a new battery installed quickly. Thank you!
August 2026
Had to get a car battery replaced - service was quick and very friendly. They didn’t try to upsell me on more expensive batteries and were honest about what each one would get me! Love it
August 2026
Employees were friendly and knowledgeable and quick with looking up information
