Penske Auto Glass in Phoenix, part of the Penske Automotive Group, specializes in auto glass installation and provides efficient service. They help with insurance approvals and can schedule appointments directly with dealerships. Customers have praised the quick and smooth 48-hour process for windshield replacement, as well as the high level of communication from staff. The dispatcher Samantha was appreciated for her courtesy and prompt scheduling, accommodating customer needs. The technician Oscar was able to replace a windshield earlier than planned, and he was professional, courteous, and careful to check for imperfections before installing. He also made sure the window wiper blades were fully extended and didn't slap the end of the glass. Overall, Penske Auto Glass is known for making the auto glass installation process easy and efficient, with technicians like Josh performing their work with precision. The company’s staff, including Michaela, is recognized for diligent follow-up and keeping customers informed throughout the process, ensuring a smooth experience from start to finish.
The people at PRR were great to work with! Michaela did a great job working with our insurance company and getting approvals and the technician did a great job installing the windshield and applying all the proper calibrations.
November 2025
Fantastic service replacing my windshield from both Penske Auto Glass and the dealership, Lexus of Chandler.
November 2025
Excellent service, courteous and my Porsche Turbo S was ready early. I'm a happy camper
