Petco is a health and wellness company dedicated to improving the lives of pets and their owners. Located at 2501 W Happy Valley Rd in Phoenix, the store offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the knowledgeable staff who assist with product selections, as seen when one employee helped a customer find suitable food for a rescued snake. However, some shoppers have noted issues with product organization, mentioning that food stock is often misplaced and shelves can appear messy. Although the staff is generally seen as helpful, there are complaints about additional charges for bags, which some feel adds unnecessary costs during tough times. Additionally, customers are advised to check expiration dates on products, as there have been instances of receiving soon-to-expire items. Overall, Petco provides valuable services, including grooming, vet services, and pet training, making it a go-to destination for pet care needs.
Petco in Happy Valley Towne Center is clean, organized, and has a great variety of pet products. The prices seem pretty reasonable and the staff is nice. I love the variety of aquatic life to choose!
February 2026
I love the staff , always friendly & very helpful,BUT ON LINE ORDER WAS SHORT 2 cans of (24 = 1 case) cat good $ 2.69 per can , now i have to go back 25 miles to pick up instead of a store credit… pain in A.. !
January 2026
Stop in for Lucy’s food !!!! Always friendly there🎯🌈🙏🏻🐬🐳🌞🤓🐾🐾🐾🐾👷🏻🎸🍎
