PetSmart is a large retailer offering a wide variety of products for many types of pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers can shop online and pick up their orders at a local store. Select locations also provide services like dog training, pet grooming, boarding, day camp, and pet adoption, with some stores housing a Banfield Veterinary Clinic. Reviews frequently highlight the helpful and knowledgeable associates and cashiers. The grooming service receives particular praise, with groomers described as kind, patient, and amazing, working carefully with nervous pets to create a positive experience. Customers express high satisfaction with grooming outcomes and note an excellent job is always done. The store also offers a helpful and easy exchange process for products. While some locations may be smaller than others, customers report still finding what they need and appreciate the super friendly service. Many customers state they will definitely return and highly recommend the services.
