PetSmart is a well-known pet supply and services retailer, providing a wide range of products for dogs, cats, birds, fish, and exotic pets. Reviewers appreciate the extensive selection of items, including hard-to-find products for more exotic animals, as well as a good variety of dog beds and treats. Many customers find the store clean and organized, and they appreciate the friendly staff who offer helpful service. Some locations even feature additional services like dog training, grooming, and pet boarding. However, there have been mentions of inconsistent customer service experiences, with one customer reporting feeling unfairly watched while shopping. Overall, PetSmart is recognized for meeting various pet needs, including specialty items and convenient online shopping options.
Clean store, friendly staff. Could have more than 1 checkout open. 4.5 stars
July 2026
Took the dogs up, and I let them pick up their own toys. they're waiting for them now!! and of course, all the associates came over and gave them treats. I have 2 Australian shepherds, pups, 6 months old, and they're a lot of fun. We love going to petsmart.I think I have more stuffed animals and petsmart
July 2026
Tristian was a big help today with my pickup order. They were out of the 45lbs of authority dog food, so he substituted it for a 40 lb bag and two 3 lb bags, totaling 46lbs. Thank you for all your help with a speedy pick up and great substitute Tristian!
