REI is a popular outdoor gear store known for its wide selection of quality products and great customer service. The staff is knowledgeable, friendly, and eager to help shoppers find the right gear, whether they are new to outdoor activities or experienced adventurers. Customers appreciate the helpful suggestions and quick service in departments like shoes and outdoor equipment. REI offers a range of outdoor gear, clothing, hiking shoes, backpacks, cycling gear, and hydration setups, making it a one-stop shop for outdoor enthusiasts. The store also stands behind its products with a 100% satisfaction guarantee and sells its own line of award-winning REI brand gear and clothing. As a cooperative, members receive rebates on their purchases, adding value for frequent visitors. Many customers find themselves browsing and leaving with items they didn't initially plan to buy, attracted by the variety and quality. The shopping experience is often described as enjoyable and efficient, with staff going above and beyond—ordering items in stock and ensuring the right fit. Overall, REI is seen as a trusted place for outdoor gear, friendly service, and a passion for outdoor activities.
Coyote and Matt are awesome! Helped seevice my tire and replace the seat stand to get me and my wife back on the road in less than 20 minutes. Will definitely be back.
June 2026
There's variety, everything seems to be of good quality, and the people are very friendly and polite.
June 2026
Rei bought my used tent and backpack! Ordered my new Osprey Atmos Ag 65 in Venturi Blue !
