Rent-A-Center receives mixed reviews. Some customers report excellent customer service, describing staff as very outgoing, understandable, and informative. They note being attended to in a timely manner and provided exactly what was needed, with patient and helpful explanations of policies and payments. This made the experience less stressful. However, other customers express dissatisfaction, citing issues with account charges after promotional periods as a reason for not returning. The staffing and service are frequently praised by those with positive experiences.
im so glad that i found DANIELA AGAIN! SHOUT OUT JAVIER AND THE REST OF THE TEAM..THIS IS MY RAC!IF YOU ALL WANT GREAT AND AMAZING SERVICE THIS IS THE BEST PLACE TO COME....STAY AWAY FROM THE RAC ON 19TH AND GLENDALE,THAT STORE IS NOTHING BUT MEN WHO FLIRT WITH CUSTOMERS TO GET A SALE!!!!!!!!!!!!!!!!!!!!!!!!1
September 2023
After my same as cash 120 they tried to add more money to my account and I told them I don't think so that one of the reasons why I don't go back there
August 2023
Very great. Was attended to in a timely matter. Received excellent customer service. Provided exactly with what I needed.