Southwest Medical & Rehab is a reliable partner for healthcare and mobility needs. With over 25 years of experience, they provide a wide range of medical supplies, equipment, and rental services, including wheelchairs, walkers, hospital beds, and lift chairs.
The staff at Southwest Medical & Rehab is known for their exceptional customer service. Customers have praised the knowledgeable and helpful employees, such as Jeremy and Joshua, who go above and beyond to assist them. Whether it's adjusting a rollator, designing a custom wheelchair, or navigating the ordering process, the team at Southwest Medical & Rehab ensures that each customer's needs are met with care and attention to detail.
One customer expressed gratitude for the staff's willingness to help, even when the item was not purchased from their store. They were able to provide a replacement rollator and guide the customer on how to adjust the brakes, demonstrating the company's commitment to supporting their community's healthcare and mobility needs.
Customers have also commended the staff's patience, problem-solving skills, and technical expertise, particularly when it comes to navigating complex ordering processes and ensuring the correct parts and specifications are selected. The company's dedication to customer satisfaction has earned them a reputation as a trusted partner in health and mobility.
Customer support rep Joshua was very helpful with placing a custom part order for my Tilite ZRA chair. I've seen the same part for slightly less online, but his expertise and knowledge of the chair and Tilite's order process was more than worth the difference. I'm confident I'll get the right part in the right size.
August 2026
Joshua did a great job answering all of my questions and supplying the right back and cushion that I required.
July 2026
I give this company five stars. Joshua was very easy to deal with knowledgeable and helpful. I highly recommend this company ask for Joshua Dickerson. He was amazing. Will definitely use them in the future.
