Total Wireless in Phoenix, AZ, offers an exceptional wireless experience with affordable plans, premium perks, and no long-term contracts. Customers appreciate the budget-friendly Multiline plans, allowing a 4th line at no extra cost, all while being covered by the reliable Verizon network. The store features a wide selection of the latest devices and accessories, and customers can even keep their own phone and number. Reviews highlight outstanding customer service, with associates like Beatriz, Jose, Betty, and Wendy going above and beyond to assist customers. Many shoppers commend their patience, kindness, and ability to resolve issues, making the process smooth and enjoyable. The commitment to putting clients first has led to many satisfied customers who highly recommend Total Wireless for anyone seeking great deals and excellent service.
If I could give more stars I totally would. Today I went in just looking for information on phones and left with a great deal thank you so much to Zayn for all your help, you guys had great customer service very friendly and knowledgeable with everything that I was asking and you made my day. 👍
August 2025
Beatriz was able to help me with updating my account and did everything possible to get it fixed. 10/10 customer service!
July 2025
I want to thank Jose for helping my parents switching over from a different carrier that was only taking advantage of them. He gave them a great deal on some phones and a great affordable plan with no extra crap that they don't need. I will make sure i recommend you to anyone.