Triad Wireless is a telecommunications company that has received positive reviews for its exceptional customer service and technical expertise. Customers have praised the dedication and assistance provided by representatives such as Darian, Eli, Ivan, and Jeremiah. Darian was commended for his exceptional customer service, as he listened to a customer's concerns about recurring outages and provided several options to address the issue. Eli and Ivan demonstrated great teamwork, with Eli identifying a potential problem and Ivan making the necessary hardware corrections, resulting in significant increases in download and upload speeds for the customer's business. Eli in technical support was described as knowledgeable, pleasant to work with, and having high standards, with his explanations being clear and understandable. Ivan was praised for his meticulous work during a service call, diagnosing the problem immediately and replacing a damaged cable, all while being pleasant and answering the customer's questions. Customers have expressed their satisfaction with Triad Wireless, with one customer even recommending the company's services with a 10/10 rating, highlighting the immediate assistance provided by Jeremiah.
Eli in Technical Spport was knowledgeable, pleasant to work with, and had excellent follow through. His explanations made sense and were understandable. He has high standards. Thanks.
September 2025
Thank you kudos to Jeremiah for all your help couldn’t get my equipment up without your help immediate assistance highly recommend Triad 10/10
August 2025
Esteban was an awesome service tech! Stayed late at my house to save us from No internet!!
