The United States Postal Service provides secure, reliable, and affordable mail and package delivery to every address. This location offers walk-in passport services. Reviews note that staff can be amazing, super helpful, knowledgeable, professional, efficient, friendly, kind, and go above and beyond. Some customers report great service and completely recommend it. However, other experiences include mail never being on time, packages lost, and a desire for more flexible pickup systems. There can sometimes be a line, but the staff does a great job with expertise.
I will compliment the few good employees but I have to suggest that the Anthem area they serve has way outgrown the capacity of the location. Maybe rethink the routes and set up another PO.
March 2025
Roberta is AMAZING. Won't give the details however she helped me out with a rough spot went above and beyond when she did not have too!!!!
February 2025
Roberta was VERY helpful and kind, she cared about helping us out and she is greatly appreciated by us!
