The United States Postal Service location at 2 S 35th Ave offers walk-in passport services. Reviews for this specific office are mixed, with some customers reporting very positive experiences and others reporting significant problems. Positive reviews highlight staff who are amazing, polite, efficient, helpful, quick, courteous, extremely professional, and friendly, making the passport process super easy and very pleasant. One customer noted a very quick and courteous worker for a passport, while another praised a worker for being absolutely amazing with P.O. Box and change of address questions. However, negative reviews justify bad reviews, citing issues like long lines, only two people working with a weak willingness to assist, no pen to fill out forms, and no self-serve machine. There are also first-hand complaints mentioned about P.O. Box lock failures and stolen mail, leading to a recommendation against renting a box there.
I go to this office even though there is one closer to my home. They are so nice and my mail isn't delayed like the one closer to my home. It's smaller than the one one 7th st but so much better.
March 2026
Great customer service. Went in for a passport walkin. Karla was amazing! Great customer service, know what she was talking about when I had lots of questions.
January 2026
3 years in business in this area and many visits a week here. ALWAYS excellent service! Thank you!
