Walgreens offers a variety of services including prescription refills, health and beauty products, and photo printing. The pharmacy hours are Monday to Friday from 8 am to 1:30 pm and 2 pm to 10 pm, and Saturday to Sunday from 9 am to 1:30 pm and 2 pm to 8 pm. While many customers appreciate the friendly cashiers, experiences with the pharmacy staff have been mixed. Some customers report rude and unprofessional service, leading to frustration with prescription transfers. However, others have praised specific staff members for their exceptional help and support. For instance, one customer thanked two employees for their persistence in obtaining their pet’s medication, which involved numerous calls and updates. Additionally, the pharmacy has received recognition for its helpfulness in urgent situations, such as when a pharmacist provided alternatives for a medication that was backordered. Despite some complaints about long wait times, especially during busy periods like COVID testing, many customers express gratitude for the dedication of the staff. Overall, Walgreens is seen as a place with a mix of friendly service and areas needing improvement, particularly in pharmacy staffing.
Randen was awesome, great customer service! Knows how to keep his cool! This company should be blessed to have him!
June 2025
Taylor and Amanda at the Walgreens on Cave Creek and Union Hills were exceptional in making sure that I had exactly what I needed from the photo department. Taylor went above and beyond to make sure my prints were perfect for my mother's memorial service.
August 2024
I moved and this Walgreens is my closest. I stopped in and inquired how to transfer my location. The young was very nice and helpful.
