Walgreens is a popular pharmacy and retail store where customers can refill prescriptions, shop for health and beauty products, print photos, and more. The store's pharmacy hours are from 9am to 9pm on weekdays, with shorter hours on weekends. Customers generally find the drive-thru service fast and appreciate the courteous and helpful staff, especially the pharmacists who are often praised for their professionalism and willingness to assist with complex refills. Several reviews highlight the improved customer service compared to the past, with staff like Giang Nguyen, Christine, and Desenia receiving particular praise for their friendliness and helpfulness. The store has taken steps to improve safety and security, including installing cameras in the parking lot, which have helped deter crime. However, some reviews mention ongoing concerns about safety at the bus stop in front of the store, describing it as a place with high crime and a lot of panhandling. Despite these issues, customers acknowledge the store's efforts to provide good service amid staffing shortages caused by current health crises. Staff are often described as respectful and patient, even during busy times or when facing long wait times. Overall, Walgreens is viewed as a reliable place for quick service, prescription needs, and basic shopping, with a focus on helpful staff and efforts to improve customer experience.