CVS offers coronavirus testing, with lab and rapid tests available at some locations. Many customers report consistently great, friendly, and helpful customer service from the employees and pharmacy staff. Some recommend using the store's discount card and mobile app to save money on prescriptions. However, other reviews note significant problems, including increased wait times at the pharmacy described as a nightmare, and issues where store payment systems sometimes do not work with certain health savings cards. The self-checkout is noted as helpful when the store is busy.