Verizon in Prescott Valley offers a convenient location for mobile, 5G home internet, and business needs. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many reviews praise the knowledgeable and personable staff, especially mentioning associates who provided great assistance in selecting phones and plans, as well as porting old numbers and settings. While one customer expressed dissatisfaction with an offhand comment from a manager, the overall experience has been positive, with quick and efficient service. Verizon is recognized as a reliable and well-stocked store in the area.
I set up a new account with internet and phone service it is fully working service is great I recommend this particular Verizon location.
March 2024
Very disappointed with customer service today at the Verizon store on Hwy 69 in Prescott Valley. Seems like some customer service training would be helpful...
January 2024
Did what they needed to do thankful and appreciate them for that but asked to use the restroom walked past the managers office and got described as a “weird little guy” by him, appreciate the work they did but not happy about the way they talked about me..
