This O'Reilly Auto Parts store in Prescott provides parts, tools, and accessories along with services like free battery testing and installation help. Reviews consistently highlight outstanding customer service. Staff members are described as going above and beyond, not rushing customers, thoroughly answering questions, and following up to ensure everything is correct. They are efficient, pleasant, and handle busy times with grace, often providing helpful installation services like putting in batteries or headlights. The store reliably has the needed parts, and employees will call other locations to find items, saving customers time and money compared to dealers. This helpful and respectful service solves vehicle problems and creates a positive experience that ensures customers return when needed.
With our tow trucks were always needing parts. These guys are really fantastic. I’ve done as well. Always are helpful when we show up always a pleasure. Thank you for the great service guys. Look forward to doing business with you again in the future if you guys ever need a tow truck you know where to go
February 2025
Thank you so much Logan for your help with my brake fluid! You were so kind and helpful! 🙂
February 2025
Logan went above and beyond to help my husband and I. He didn't rush us when we had questions, made sure we knew what we are doing, and he even followed up on us outside to make sure we were good to go. OUTSTANDING customer service, thank you!!!
