The O'Reilly Auto Parts store on North Ironwood Road in Queen Creek carries the parts, tools, and accessories customers need. The store offers many free services, including battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and have a free Loaner Tool program. Reviews highlight consistently good and helpful customer service. Staff members are described as quick, efficient, and careful not to damage vehicles. They go above and beyond to help, making experiences pleasant and even enjoyable. Employees are recognized as awesome, cheerful, and having a great attitude, often making customers feel like they have made a new friend. For some, this is their trusted place to get parts because the team recognizes them and provides reliable help. The store’s late hours are also appreciated for last-minute needs.
Very helpful people. They didn't have one of the parts I needed, but they ordered it, and it arrived the next day.
March 2024
Staff was more than helpful. I was unable to resolve my license plate bracket issue not because the staff didn't try but because the vehicle hardware itself is damaged. Staff went above my expectations and I appreciate the effort.
December 2023
Always go out of their way to be helpful. Very knowledgeable
