Coach is a well-known global fashion brand that started in New York in 1941. It is famous for its leatherware, including handbags, wallets, and women’s shoes. The store at 7014 E Camelback Rd in Scottsdale, AZ, offers a variety of services such as customizing, repairing, and pampering bags, along with a wide selection of backpacks and clothing. Customers often find the staff to be friendly, welcoming, and helpful. Many reviews highlight the exceptional customer service provided by sales associates, especially noting the kindness and professionalism of team members like August and Julyssa. Julyssa, in particular, receives high praise for her dedication, attention to detail, and willingness to go the extra mile—whether locating sold-out items from other locations or ensuring the perfect condition of a purchased bag. Customers appreciate her patience, knowledge, and warm attitude, which make shopping at this Coach store a pleasant experience. The staff’s helpfulness creates a welcoming environment for shoppers new to designer products as well as loyal customers. Overall, the Scottsdale location is known for its friendly service, quality products, and staff who genuinely care about customer satisfaction. Whether browsing for a new bag, seeking repairs, or looking for personalized assistance, visitors can expect a positive and professional experience at this Coach store.
Met August tonight and had a wonderful experience! — so kind, helpful, & genuine. I will be back for all of my future purchases to buy from them.
July 2025
My fiancé loves to shop at this location of Coach because of the sales associate August! They are the most welcoming & nicest employee we have encountered! He had never purchased anything designer and August made him feel welcome and comfortable. Highly recommend!
June 2025
Julyssa and Angela were great! They had The best customer service and were very welcoming to me! Definitely going back to this location!
