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“I couldn’t have asked for a better person to helpwith all my questions. Alicia Torres was a huge help & even stayed an hour after closing time. Thank you so much!”
“Pretty happy with this credit union. Very good service in person or by phone. They are weak on interest rates for checking and savings accounts compared to my old credit union in another state.”
“It is such a pleasure to experience great service! my thanks to Victoria for her professionalism, skill, an amazing customer service.A few weeks ago, I set up a savings account with my partner and we worked with George. Same excellent professionalism and customer service.I highly recommend the Kierland location and Credit Union West! I have dealt with them for many years, and they continue to exceeded my expectations! They are a great team!Well done, Victoria and George!”
“AZ Financial Credit Union has been my bank as small business owner and entrepreneur for 19 years. Jonathon Himple always puts a smile on my face with his outgoing client services it’s nice being around people that want to help your business succeed!”
“I am not sure why there are some negative reviews as to the customer service, but my experience couldn't have been better!The moment I walked in the door, Ann greeted me with a smile and asked if she could help me. After explaining what I needed, she then referred me to Genevieve. In the meantime, Ann and I had a wonderful conversation! Then Genevieve proceeded to help me with a complicated situation, which could have potentially been extremely stressful, except that she was so kind, compassionate, and professional, that I couldn't have had a better experience!On a sidenote, Desert Financial, could you please award your employees annually, instead of bi-annually? When I asked her about her Lucite numeral 1, Genevieve explained to me that she had actually been there two years, and was close to getting her three year award, which will be a Lucite 3. I didn't understand, where was the 2? I was told they are only given out every two years. Are you flipping kidding me? Come on Desert Financial, award your excellent employees annually! I would personally pay for a 2 for Genevieve, and if it comes down to 4 years, I will gladly pay for that one! People like Genevieve and Ann, and I'm sure there are others, are why I didn't close my accounts and leave Desert Financial!”
“I did my car loan through Global CU and it was the best auto loan experience I have ever had. Just simple, smooth, and easy. I usually hate doing things like this because it is such a hassle. Highly recommend! :)”
“I made a request for some documentation from a deceased family member’s account for a legalmatter, and though the account had been closed for nearly two years and I do not bank here, Sarah and Lauren went above and beyond to provide this to me. It was not a simple or routine request, and required some research on their part, and I was extremely impressed with their desire to assist. Thank you both, you have provided exemplary service and deserve recognition!”
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“I’ve been with ONEAZ for 25 years and they are great. Briana helped me open a business account today and exceeded my expectations. She was knowledgeable and friendly!”