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“I would like to thank Carolina for helping my husband and I with a refinance. She stepped right in to assist us and it was a quick turnaround process. Thanks again and I’m referring her to a friend ?”
“As a firefighter, it's great to have a bank that understands our culture, work schedule, and difficulties. The staff have been great and have always worked to make our personal and commercial banking experience as smooth as possible.”
“I can't share enough how helpful everyone was at this branch and this credit union in general. I had intent on coming on to speak to a banker today but before I even got there, I received a call from corporate welcoming me, listening to my concern, and getting me set up for my newly open account. I talked to a banker (didn't catch his name), Chris, and the DeAnna the branch manager. I did a walk in and did not have to wait long. DeAnna was absolutely incredible, personable, and patient in helping my ease some of my concerns I walked in with. She truly went above and beyond! I am so very grateful to DeAnna and the team here. I would absolutely recommend anyone to consider their banking here. Also, on a side note, I appreciate their financial wellness education they provide for our school community and our teachers. Thank you First Credit Union and your incredible team of professionals!”
“Very nice experience. The representative Nancy was awesome. She took her time to explain all services, went over everything needed for my very 1st account. Would recommend her for your services!”
“I had an excellent experience with the Diana. She helped me get all of my documents reviewed, organized, and exported incredibly quickly and efficiently. The entire process was smooth, professional, and stress-free from start to finish. Her responsiveness, attention to detail, and willingness to help truly stood out. It’s rare to find service this fast and reliable these days. Highly recommend to anyone looking for top-tier support and efficiency!”
“I can’t say enough wonderful things about my mortgage lender April Melgoza! From start to finish, she was beyond fantastic. Every step of the way, she went above and beyond to help me—always patient, always clear. She took the time to explain every detail, ensured I felt confident, and kept me informed—even when things were outside of lending. Her optimism and support kept me going. Plus, her team was just as amazing—always ready to jump in when needed. I can’t recommend them enough!”
“Morgan is very professional, she answers all my questions and is very knowledgeable. She communicated with me throughout the process of opening my business account. I appreciate great customer service that she gives!”
“I want to express my gratitude to Deanna Simpson Branch Manger at First Credit Union. I was stressed about my account and she told me that there are programs that the bank can help me with. So I came back and she is a life savor for me and my family she looked into my account and was able to get me a loan. The interest rate is low and I am able to pay it back. I really do recommend this Credit Union they do want to help their members out and not make us feel embarrassed about our situations. Deanna and your staff thank you all for bringing a smile to my face and peace in my life.”
8AM - 4:30PM
1821 W Rio Salado Pkwy Rio E, Tempe
Credit Unions
“Jennifer B. Was a great help speeding up my wife's membership application! Seeing the status still in idle, she took ownership and handled the application for us quickly for us to provide to our real estate agent. We really appreciate this bank and Jennifer's customer service.”
“Jocelyn was very informative, understanding and helpful! I've been with GCU since it was Alaska USA, and because of the great service with Jocelyn I will be continuing for many years to come!”
“I needed some assistance and the assistant manager was so helpful and kind. I really appreciate her hard work. I am going to move all my accounts to Arizona Central Credit Union because of the A+ treatment I received!!!”
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“Laura is an excellent personal banker. She is professional, knowledgeable, and always provides outstanding service. She is also friendly and approachable, making every interaction a pleasant experience. She consistently does her job exceptionally well.”