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“I’ve been a member of Arizona Financial for 4 years and it always a pleasure to visit the Scottsdale Airpark Branch. Every time I’m there I feel like I’m at a family reunion. I never been there and not received the biggest welcome, they make me feel like a star always. Susanna is my banker, I just love that she always sees rainbows and Unicorns. She is so knowledgeable of …. Well earth. Leo is so funny and goes the extra mile to help wherever he is needed. I brought my clients in for a financial literacy class and he was so The Bomb. He kept them engaged and continues to help them all now. G is too cute and is always a pleasure to talk to. Luis is quiet but is so sweet. Also Julianna was my banker at the branch that closed. She is such a pleasure. She remembers all of my life from four years ago…. lol. I guess what I’m saying is the Scottsdale Airpark Branch is so everything. I love them.”
“I have been using WaFd for around 5 years and I’ve been coming to the Scottsdale branch for around 3. My experience with WaFd has been nothing short of exceptional, up to and including their customer service. I’d like to specifically thank Jay Fisher for his kindness and personable service every time I’ve come in person for my banking needs.”
“I had an outstanding experience working with Ipsita Pai at Desert Financial. She was incredibly knowledgeable, patient, and genuinely cared about making sure I understood all of my options. From start to finish, she made the entire process smooth, stress-free, and efficient.
What really stood out was her professionalism, attention to detail, and willingness to go above and beyond to answer my questions and provide exceptional service. It’s clear that she truly values her members and takes pride in helping them achieve their financial goals.
If you’re looking for someone who is trustworthy, responsive, and a pleasure to work with, I highly recommend Ipsita Pai at Desert Financial. Thank you for such a wonderful experience!”
“Ermin was very helpful and the best notary experience I’ve ever had! Trecia greeted me as soon as I walked in & Rawley + Danielle were efficient helping with my transactions! They truly work as a team and made it a great start to my weekend!”
“Mia and Yousef are people! Excellent customer service.
Always call back when they say they will.
Fixed my account and are genuinely very nice humans.
Thank you, I'll bring donuts Thursday!”
“Stopped by Arizona Financial and had a great experience thanks to Abigail. She was super friendly, easy to talk to, and made everything simple from start to finish. She took the time to answer all my questions and never made me feel rushed.
It’s refreshing to work with someone who genuinely seems to care about helping people. If you need assistance with your account or are opening a new one, I definitely recommend asking for Abigail. Thanks again for all your help!”
“Yesterday we visited Southwest Heritage Bank in Scottsdale, and were very pleased to meet Claudine Fuller, Manager, and Justin Cater. They were very friendly, professional and efficient. It was a pleasure to transact our business with them. Really great people and great customer service.”
“f you're a business owner you're out there you're probably looking for a banker who is not only going to guide you through the process, but also be responsive, informative, and creative to the challenges that come with lending. I was convinced that such a banker didn't exist, until I met Noah from Sunflower. The service I receive from Noah has been unbelievable compared to the other 4 banks I've had relationships with in the past. In the last year Noah has executed multiple transactions for me and my businesses and I can honestly say I spend about 1-2 hours per transaction filling out docs. Anything that Noah could do without new information from me he handled himself. Heck, we're closing on an equipment purchase here soon with a vendor that doesn't accept wire's and he's offering to run the check down to the vendor himself! I never thought I'd be a raving fan of a bank, but Noah and his team behind him at Sunflower Bank have been amazing partners to me and I highly recommend creating a relationship with them.”
“Tara and Ben were amazing! Very professional and took care of my personal needs in a timely manner. Knowledgable in banking regards and were very helpful with my questions I had and gave me clarity without hiding information. Both were very upfront and honest!”
“I was about to give a terrible review because the branch manager was on his cell phone in his office for a long period of time (per usual). However, Vane, assisted me professionally and proficiently by helping me dispute a charge on my account. Her work ethic alone changed my mind on the review I was going to leave.”
“Literally the best customer service I’ve ever gotten from a bank. Any time I need something they are quick to help. You can tell they value having good service and care about their customers. I’ll never go back to a corporate bank. Can’t say enough nice things about SCB.”
Closed
15505 Hayden Rd, Scottsdale
Banks
“Vanessa is great to work with guiding us through our home equity account. Explained everything thoroughly and simply. I recommend her to all interested in any type of banking”
“What an amazing establishment this is!! Seriously have had such an amazing experience, especially speaking to Jack. Super informative and he has candy…what a guy!”
“Shout out to the crew at the 10011 Dynamite Blvd Branch! This is our primary branch although we don’t go into the branch frequently. I recently needed some data from 2017 deposits and called the branch. Sergio answered, recognized me immediately, took care of my request, and checked in on our family. Exactly what you want from your local bank branch. Bravo guys, keep it up.”
“Christian does a great job running this location. I run a small business and run into banking issues all the time. Regardless of the task Christian goes above and beyond to help and resolve the issue. Christian has never once not been able to resolve my issues. Top notch service and accuracy at this location. Friendly and helpful staff. I highly recommend this location and US Bank for all your personal or business needs.”
“I have just recently become a new customer at BMO Harris Bank at 21911 N, Scottsdale Road where I've invested a large sum of money in their 12 - month CD which, in mid-January 2023, is earning a robust 4.5%. The branch manager, Carl Spencer, displayed a level of customer service that I thought to be lost to the ravages of the post-Covid 20-something crowd. Carl is a mature straight shooter with decades of banking experience who will go to great lengths to ensure your personal happiness. Kudos to Carl for his outstanding attention to detail and friendly countenance!”
“Esmeralda is the best! She helped me set up a business account. She was patient with my numerous questions and took care of each item to the best of her ability. Her service was always professional, yet friendly. Thank heavens for Esmeralda and her excellent work.”
“Zaria at the Kierland Branch location was amazing , Helping me out step by step to down load the app to make payments on my new loan .. She was patient , kind and she is a great addition to your Branch and company .. Respectfully submitted John Santos”
“Just closed on a VA refinance with Federal Savings Bank. Steve Knutson was our banker and was personable, knowledgable. and communicative throughout the entire process. We had a slight delay, but that was more an issue with our prior lender. Clear to close in less than 45 days. Best rate around (2.25 for a 30yr with less than .25pt fee), the major lenders couldn't come close when I shopped around. Great experience. Would highly recommend reaching out.”
“I came in here trying to fix my ap for my car payment. Thank goodness Vanessa Astorga helped me out. She called three different times with me to their customer support to help me out with the ap and to get my car payment switched to a different bank acocunt etc. I hope you forgot my embarassing password I made in front of you already.
I don't know who is going to read this...but it took over 30 minutes and she was so patient. GIVE THE GIRL A RAISE!”
“After dealing with terrible banks for the majority of my life as a business owner, I can confidently say UMB is the very best banking experience I’ve ever had. We are part of their Private Client offering and the dedicated support we receive for issues both large and small is incredible. Happy we found UMB.”
“I have always had excellent service from this bank from the second I walk in the door, I am greeted and helped right away. Kristina Sai with private banking was so helpful and went above and beyond to help my mom and I after my father passed away. She has always given us excellent customer service. The proactive support and efficiency she demonstrated to help us is very much appreciated. We are so grateful we met her and have Chase as our bank.”
“Kyree Stewart helped me open a business account and was very helpful throughout the process. She explained everything thoroughly and was extremely professional. Great experience.”
“Professional, subject matter experts, friendly, helpful. The best bank our business has ever used in 20 years of business. Although they are relatively new to the Arizona market they will do very well here with small and medium-sized businesses like ours. Karla, Sarah, and Randy are the three primary people we deal with on our account. Although the branch does not have a drive-thru, I can't recall having to wait more than 5 minutes for help with deposits, cashier's checks, and any other frequent transactions. Highly recommended.”
“I have just recently become a new customer at BMO Harris Bank at 21911 N, Scottsdale Road where I've invested a large sum of money in their 12 - month CD which, in mid-January 2023, is earning a robust 4.5%. The branch manager, Carl Spencer, displayed a level of customer service that I thought to be lost to the ravages of the post-Covid 20-something crowd. Carl is a mature straight shooter with decades of banking experience who will go to great lengths to ensure your personal happiness. Kudos to Carl for his outstanding attention to detail and friendly countenance!”
“Alex is the best and knows how to take care of his customers! Everytime I have a question or an issue to resolve he helps me in a timely manner and does so with kindness and respect. If you have any questions or concerns contact Alex and he will take care of it for you! Thanks again Alex!”
“Very pleased with the staff and service at the US Bank inside Safeway at DC Ranch. The team was exceptionally attentive and genuinely interested in helping me accomplish both my business and personal banking needs. Their convenient location made banking errands effortless while grocery shopping, and their professional yet friendly approach truly made the experience stand out.”
“This is a bank that has taken banking to a new level. They are competent, reliable and hard working with excellent customer service. They actually want to help you and I can't say that about other banks these days.”
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“Briana was amazing, she helped me to refinance a ridiculous loan that I had with Exeter, and got me a much better rate and payment plan! Thanks so much Briana, you RoCk!!”