CVS Pharmacy provides a professional and caring experience for its customers. The staff demonstrates impressive knowledge and expertise, taking time to clearly explain treatments and differences between products. They offer personalized attention by inquiring about specific symptoms and needs to tailor their advice. The pharmacy team shows remarkable patience and empathy, answering all questions without rushing customers and providing reassurance. They are vigilant, recognizing potential negative interactions between medications and explaining them thoroughly. Service is efficient, with requests like prescription transfers handled quickly and cheerfully. The staff goes above and beyond, following up with helpful resources and educational materials. They assist with cost management by checking for promotions, explaining the use of discounts, and mentioning options like FSA for treatments. The overall environment is one of courtesy and support, making customers feel genuinely cared for in managing their health. The team’s compassion and professional approach transform routine visits into valuable, supportive experiences.
This pharmacy is very professional. The staff recognized an negative interaction between my current OTC medications and what my doctor prescribed. There was a pharmacist available to explain why I should not continue taking the OTC medication. My Doctor should have recognized this. Thank you so much to the staff at this... read full comment
June 2023
I was in Scottsdale without my thyroid Rx. I visited this pharmacy to ask if they could transfer my prescription for this time so that I wouldn't miss doses while on vacation. My request was handled quickly, efficiently and most of all cheerfully by the pharmacy tech. Thank you! 5/12@10:37 am.
June 2023
Staff is amazing. The only cvs that would actually help me instead of send me elsewhere.
