CVS Health in Scottsdale is a pharmacy and retail store open seven days a week. It provides prescription refills, COVID-19 and flu tests, vaccinations, personal care items, pet toys, and healthy snacks. Customers can join ExtraCare for personalized deals and rewards, shop weekly deals, or use free pickup and same-day delivery services. Reviews consistently highlight it as one of the best pharmacies, with many customers stating they have been to a lot of others. The store is described as incredibly clean and organized with a way better selection than other pharmacies. Every employee mentioned is noted as being incredibly kind, helpful, sweet, patient, and compassionate. Staff members make customers feel truly welcomed and helped, with specific praise for the night staff and pharmacy techs who can turn a bad day around. The customer service is repeatedly called amazing and terrific, with employees receiving thanks for their assistance with issues like insurance setup or technical glitches. The overall sentiment is that the staff is amazing and the experience is AAA+.
Some people were kind but when I tried to call, it took 5 minutes to actually answer, and when they actually DID answer, I said one word and they HUNG UP on me!!! Rude! This is your reminder to NEVER call CVS EVER
February 2026
Dorinda is so helpful. She goes out of her way to accommodate customers. I think she is an excellent worker and a sweet lady.
December 2025
Pharmacists and Technicians are professional, kind, helpful, and caring. This location has a well managed and tenured team. Thank you.