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September 2023
Awful customer service, they won’t call you back or get back to you about anything. Not to mention the obvious racial and rude and judgmental language they use. It’s a joke of a bank. Read the reviews. Take your money elsewhere.
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February 2023
HORRIBLE customer service. Cross your fingers that you won't be charged extra fees for no reason because it's like pulling teeth getting the refund. Don't even try to do it over the phone! What a JOKE! I closed my accounts and changed banks. These guys are horrible!
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March 2018
Another local business referred me to First Citizens when I started my business, and I am so glad she did. Old-fashioned, community banking and exceptional customer service.