J.Jill offers timeless and classic clothing for women. The staff is consistently described as nice, friendly, and very helpful, often going above and beyond to assist customers in the store and dressing room. Service is noted as courteous and efficient, including for returns. Reviews mention a usually good selection of items. A common point is that regular prices are quite high, though sales are considered good. Some customers note that clothing tends to run large, advising to size down. There are occasional criticisms about a reduction in quality, with more polyester blends versus cotton, and feedback about poor parking at some locations.
Nice employees. Usually a good selection. Poor parking. Regular prices are quite high. I feel like some of the quality has gone down. Seeing more polyester blend VS cotton.
January 2023
This place has timeless and classic look, Went in to do a return and Coleen was amazing with a great attitude and easy going. I highly recommend this location for women of all ages
