Paul's Ace Hardware is a well-regarded local store known for its exceptional customer service and knowledgeable staff. Customers frequently mention the helpfulness of employees like Jackson, Michael, and Christo, who go out of their way to assist with a variety of projects, from crafting custom cases to securing items for transport. The store is praised for having a wide selection of unique hardware items, including a diverse range of screws, nuts, and bolts that are often hard to find elsewhere. Many shoppers appreciate the personalized attention they receive, reminiscent of a time when customer service was paramount. However, experiences can vary, as one customer expressed dissatisfaction with a cashier's lack of courtesy. Despite this, overall feedback highlights the store's commitment to helping customers find exactly what they need, often offering expert advice. Whether it's replacing tools under warranty or providing specialized items for home improvement projects, Paul's Ace Hardware remains a favorite among locals. The store combines fair prices with a welcoming atmosphere, making it a go-to destination for DIY enthusiasts and homeowners alike.
I've been going to Paul's for 60 years. Always find what I need.
April 2026
I didn't catch his name but he was very helpful and patient with me.... older gentleman with glasses.... what he suggested , solved the problem... thank you
February 2026
Braden is the best ! He was so helpful and made my day by delivering a grill to my sons house for his bday ! 6 stars in my book !
