8449 E McDonald Dr, Scottsdale AZ 85250
“Excellent, helpful service by Evan and Christo! They went above and beyond helping me fix what we thought was a simple problem with a tiny kids bike. They spent extra time finding the right acorn nut for a stubborn bolt, and did so with patience and genuine interest in solving the problem! Always at this Ace the team is helpful and friendly. These two went above and beyond yesterday!”
14885 North 83rd Place Ste 109, Scottsdale AZ 85260
“Had the starter on my hedge trimmer go down in the middle of a job. they told me to come on in told me they had the parts. Tim was very helpful. He put it on for me and was able to get me good to go. Thx!!”
2732 N 68th St Ste 7, Scottsdale AZ 85257
“This company invented customer service ! Josh is an amazing sales person. No pressure. Guides you expertly to the perfect look. Bryce and Angel that came with Josh to the house were also excellent. Took great care of moving the rugs all around while protecting personal items ! Wonderful company !”
1800 North Scottsdale Road, Scottsdale AZ 85257
“Sam went above and beyond to help me find the right tool. He even came out to my car to make sure the tool would be a good fit for my new table. As soon as I walked in the door I was greeted and they asked what they could help me find. I am so grateful!”
23623 North Scottsdale Road, Scottsdale AZ 85255
“Great experience at Ace Hardware! I was in and out of the store within 5 minutes. A huge thank you to Lisa, who helped me track down the exact part I needed and even gave me some great advice. Excellent customer service—I'll definitely be back!”
3340 Hayden Road, Scottsdale AZ 85251
“Glad they opened a store on Hayden Rd in Scottsdale AZ. Didn't go much to the next closest store as much as I wanted to due to distance. Very nice store fully stocked with the things I needed.”
10300 N Scottsdale Rd, Scottsdale AZ 85253
“The customer service at this Ace Hardware is better than any of the other ones. I purchased a sliding screen patio door here at this Ace Hardware. The sliding screen door had a couple busted parts. Tim the manager took care of everything to make sure my sliding screen door worked. Best customer service ever ?”
11323 E Vía Linda, Scottsdale AZ 85259
“I can’t say enough good things about the team at Paul’s Ace Hardware. I stopped in for one simple item—salt for my water softener—but my toddler started having a full meltdown the moment we walked through the door. One of the employees immediately noticed I was struggling and asked what I needed. Instead of just pointing me in the right direction, they offered to shop for me, brought everything to the front, and had me checked out quickly. They knew exactly which product I was looking for, making the whole process incredibly easy. I initially declined their offer to help load my purchase into my car, but when they saw I was still trying to manage my upset toddler, they came outside anyway, loaded the bags into my car, and even returned the shopping cart for me. That small act of kindness made such a difference during a stressful moment. This is the kind of customer service that keeps people coming back. I’ve been shopping at this location for over a year, and they consistently go above and beyond for their customers. It’s clear they genuinely care about the people who walk through their doors. I only wish I had caught the name of the employee who helped me so they could receive the recognition they deserve. Thank you to the entire team for your exceptional service—you’ve earned a customer for life!”
15517 N 77th St, Scottsdale AZ 85260
“Where do I begin? The Staff are top notch. They're knowledgeable, friendly, fast and efficient. The store is always clean and very stocked. Always have what I need or an alternative. Today both Salvadors went above and beyond. I always leave laughing or with a smile. Keep up the good work!”
34442 North Scottsdale Road, Scottsdale AZ 85262
“This is my favorite ace hardware I’ve been to. This sweet young man named Liam helped me pick out the right stuff and bring it to my car. I will definitely be going here for help again.”
8350 East Evans Rd F2, Scottsdale AZ 85260
“It seems odd to give a review for a paint store. I really want to thank Andrea (the manager) We had a big paint job, well what I consider big, because we did our house predominately by ourselves and needed a lot of paint. I found Andrea and Rudy to be an exceptional team. Andrea, was helpful in the number of gallons we would need and always made sure that our paint was ready to be picked up when we arrived. In several weeks of purchasing paint there was never a problem and that is a record for most stores these days. Rudy, carried out the large 5 gal. paint containers for us. I guess Rudy is the one who does a lot of the mixing. Again, never a problem! Thanks Dunn- Edwards for hiring such great employees.”
7650 E Gelding Dr, Scottsdale AZ 85260
“Olivia was such a ray of sunshine and a wonderful help in choosing my dream entry door hardware set! I am thrilled with the service, selection, and quick turnaround time. I will be back :)”
8175 East Raintree Drive Ste 2, Scottsdale AZ 85260
“Guys behind the counter were super helpful and walked me through my shower valve replacement. They also had had an old Moen shower valve that was unavailable everywhere else.”
8686 East Frank Lloyd Wright Boulevard, Scottsdale AZ 85260
“Shout out for Jim, the 36-year paint PRO. My wife and I were in to simply pick up a few color chips for a small bathroom makeover. Thanks to Jim for taking the time to share some practical experiences and educate me on multiple points of quality paint details.”
15499 Hayden Road, Scottsdale AZ 85260
“I am writing a review to thank Michelle who helped us start the process for installing carpet.She was so helpful and kind.She thought of everything.Thank you Michelle”
14855 North 78th Way, Scottsdale AZ 85260
“Jakob, the operations manager, goes above and beyond for his customers. The staff here are incredibly helpful and go out of their way to help. Always impressed whenever I work with this location.”
15444 N 76th St c100, Scottsdale AZ 85260
“We had such a wonderful experience with Sun Mountain Doors. From start to finish, David was very helpful in guiding me through the process of replacing our Emtek door lock system, which was over twenty years old and starting to wear out. He was so kind and patient with my complete lack of Emtek knowledge, truly going above and beyond to ensure a great result for our home. I had called around to a few other door companies before calling on Sun Mountain Doors—no one else was as helpful and clear as David. I'm really impressed by how quickly he sorted this out for me and at a very reasonable price, too. We will certainly be using this company for any future door needs. Thanks again, David and Sun Mountain Doors!”
14000 Hayden Rd Ste 115, Scottsdale AZ 85260
“Friendly, helpful and knowledgeable. It's no wonder that Ferguson's has evolved to become the premier specialty plumbing supply company throughout the Country. EVERY single Representative is truly helpful and friendly, genuinely trying to help you get your job handled with less problems and good solutions. Dune Don't even bother with other plumbing supply stores, it's a waste of your time and money compared to going to Ferguson's. 5 stars all day long!”
9170 E Talking Stick Way, Scottsdale AZ 85250
“This store isn't very close to me but if I feel like I want to talk to somebody who knows what they're selling before I commit to a big tool purchase or whatever, this seems to be the best HD store in the area for that. Every time I visit the tools section, somebody friendly shows up to help me find what I'm looking for within a few minutes.”
16285 N Scottsdale Rd, Scottsdale AZ 85254
“If you are looking for tip top service , knowledge staff and people that truly care about.. look no further this is your spot .. Benny in the door department went above and beyond with helping me find the perfect French doors for my home improvement project, he even walked to the front at checkout to make sure it was all handled with precision..... the managers were kind , check out staff ... doesn't get better than this ! You guys rock !!!”
7950 E McDowell Rd, Scottsdale AZ 85257
“It's Lowe's. To date, standard service. Nothing jumps up and says amazing. All the staff is very helpful and willing to help you out or find someone who can. Never had a bad experience at Lowe's...”
15499 Hayden Road, Scottsdale AZ 85260
“I always have a project in the works, and this Home Depot is hands down my favorite! Even though it's a bit farther from home, the exceptional service makes it totally worth the drive. The team here is always so friendly and goes above and beyond to help. Today, I stopped by for more vinyl flooring, and Daniel and Michelle were amazing! Not only did they help me find everything I needed, but Daniel also didn't hesitate to assist with loading all the boxes into my car. Can't recommend this location enough!”
15499 Hayden Rd, Scottsdale AZ 85260
“A huge thank you to Brittany and Hayden at Home Depot! Yesterday, my son and I came into the store with absolutely no idea what wood to buy or how to begin his very first woodworking project. He had a thought to build his own little stool with his own hands. From the moment we walked in, Brittany was incredibly kind, patient, and welcoming. She took the time to talk with my son, listened to what he wanted to build, and helped us choose the right wood. She made him feel important, encouraged his curiosity, and treated him like she had known him for years. Watching how excited he was to talk with her was heartwarming as a parent. Brittany then introduced us to Hayden in the Lumber Department, and he was just as wonderful. Hayden carefully helped us figure out the correct dimensions, cut the wood to the exact sizes we needed, and made sure we left with everything required for the project. He was patient, knowledgeable, and genuinely happy to help. Today, my son proudly completed his very first stool using the wood they helped us select. The smile on his face says it all! This wasn’t just a trip to buy lumber, it became a memory we’ll cherish for long. Brittany and Hayden didn’t just help us buy wood; they inspired a young builder and helped create an unforgettable father-and-son project. Thank you both for your outstanding customer service, kindness, and encouragement. Home Depot is truly fortunate to have employees like Brittany and Hayden. We can’t wait to come back for our next project! Please convey our thanks to them!”
16285 N Scottsdale Rd, Scottsdale AZ 85254
“Ella in the Garden Center is absolutely amazing! She was so sweet, helpful, and genuinely kind. She even brought my dog a bottle of cold water and moved the fun, so he can enjoy cool air, which was such a thoughtful gesture on a hot Arizona day. The entire store is clean, well organized, and very well maintained. Shopping here is always a great experience, and employees like Ella make it even better. Thank you for the outstanding customer service!”
9890 North 90th Street, Scottsdale AZ 85258
“My husband recently came to this location looking for specific humidifiers he'd found on the website. An associate named Dennis helped him look for them until it was discovered they were still packaged in an unloaded pallet high up on the shelving. Dennis didn't hesitate to get a ladder and retrieve them. Husband said he went above and beyond for him and was friendly and knowledgeable. Thank you Dennis!”
9890 N 90th St, Scottsdale AZ 85258
“5 stars for this Home Depot because of Ron in the garden center. Ron is one of the most knowledgeable plant experts, he provides white glove service, and is an honest and kind person. I trust Ron and his recommendations and he is my go to person for all things plants. I cannot say enough about how great he is. Thank you, Ron, people like you are hard to come by!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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