Pottery Barn Kids & Pottery Barn Teen is a business that provides a wide range of products for children and teenagers. Customers have had positive experiences with the knowledgeable and friendly staff, who have gone above and beyond to assist them in finding the perfect items. One customer, Jessica, was able to test recliners and find the perfect chair with the help of a sales associate. Another customer was initially unsure about a Doona stroller but was guided by an amazing sales woman to find a more suitable "one touch" stroller, which they were very happy with. Pamla, a sales associate, provided excellent customer service and was described as very friendly. Jessica, from the Scottsdale location, was praised for her passion and dedication to the store, although customers noted that the store sometimes lacked the right stock for their needs. Natalie and her staff were also commended for their helpfulness, with one customer mentioning that Natalie carefully carried a new nightstand to their car. Another customer, who was expecting their third child, had a particularly positive experience with Libbie, an employee at the Kierland Commons store in Scottsdale, Arizona. Libbie was described as the best employee, answering all questions thoroughly and making the customer feel like a friend rather than just another customer. Overall, Pottery Barn Kids & Pottery Barn Teen is praised for its knowledgeable and caring staff, who strive to provide an excellent shopping experience for their customers.
Taylor literally made my day at this store! I needed new bedding and she was SO sweet and helped me find the PERFECT bedding for my room. she pulled everything she could from the back and even asked to see pictures of my room to help me. the world needs more people like her and she deserves a raise!
April 2024
The staff were super friendly and knowledgeable regarding the items I was looking for.
January 2024
Staff is always kind and helpful.Super cute products and the furniture is top quality.
