Safeway Pharmacy on Chaparral Road in Scottsdale provides a variety of pharmaceutical services including filling prescriptions, flu vaccinations, shingles shots, and safe drug disposal. The pharmacy accepts most forms of insurance. According to reviews, the staff receives mixed feedback. Some customers report exceptional service, describing the new staff as amazing, knowledgeable, helpful, friendly, professional, and pleasant, treating people with respect and completing prescriptions in a timely manner. This has created loyal, long-term customers who leave with a smile. However, other experiences note significant problems. Some customers have encountered staff perceived as rude and not polite, who acted as if customers should be grateful for service. There have also been operational issues, such as prescriptions not being available without proactive notification, requiring customers to call and resolve problems themselves. These inconsistent experiences highlight variability in customer service at this location.
They use an amazing system that refills prescriptions before I need them, then tells me they are ready for pickup. If needed, they will contact the prescriber for a refill even before I know it is due. And, they are very friendly. Best pharmacy I have ever seen.
January 2026
I would highly recommend this pharmacy to anyone. They have an excellent staff who is very helpful anytime I am there to pick up my prescription. At previous pharmacies I would have to wait in line for ages to get my prescription, but not at this location. I would switch to this pharmacy if you’re looking to do so!
September 2025
blonde pharmacist emily bro was an ANGEL. always have a bad experience with the brunette lip filler girl. she’s so sassy for no reason
