The United States Postal Service (USPS) is a reliable and affordable organization that delivers mail and packages to over 157 million addresses across the United States, its territories, and military bases worldwide. With more than 30,000 retail locations, USPS processes 47% of the world's mail and is committed to providing secure, efficient, and customer-friendly service. Customers praise the friendly and professional staff at the USPS location on 7339 E Williams Dr, who remain calm and helpful even when dealing with unreasonable or elderly customers. The service is described as a "breath of fresh air" compared to other post office experiences, with employees going above and beyond to ensure deliveries are made. While the location can get busy, leading to long lines, the overall experience is positive, with the staff being kind, efficient, and knowledgeable. Customers appreciate the convenient location and the lobby's availability during off-hours. However, some concerns have been raised about the package drop-off slot frequently getting stuck, and the need for better maintenance of the grounds and landscaping.
The mail forwarding is extremely slow . For people who leave Ariz during the hot months waiting for important mail has taken as long as 6 weeks . This is unacceptable as some mail is time sensitive . Don said it’s the computers fault that people don’t touch the mail. Very lame excuse!
June 2025
The line is always extremely long in this location, expect to wait 20+ minutes. If you can, print the label at home and use the self service area here.
May 2025
Probably one of the best USPS locations with great and fast service. My parcel was supposed to be delivered from 85258 USPS locations but got shipped to this one. Don, if you see this.. you’re the man! Thank you so much for your assistance in getting my parcel easier/efficient.
