Shipping Centers in Scottsdale, AZ

“I use LetterStream for most of my law firm's mailings. It's quick, convenient, and reliable. And their customer service is super quick and helpful as well. Their service meets my mailing needs and I'm quite pleased with the efficiency and professionalism of the process.”

“Wonderful family owned company! They have many services and you can mail through any carrier with them. They also have a notary, Fingerprint services, beautiful packaging for all your mailing needs. I will be back because the owner was so kind! Thank you!”

“What a pleasurable experience it was coming here instead of Thompson Peak. Most friendly gentleman helped me today. Good vibes by both staff and other customers.”

“If you need to ship anything valuable, fragile, or precious, skip the long post office lines and head straight here.

I sell some of my original art as a side hustle and ship out all my original pieces from this spot.

The ladies who work here are absolutely awesome! They are friendly, fast, and treat my art packages with the highest level of care.

Highly recommend supporting this local spot! ✨”

“Fantastic customer service, had a complex shipping order and the team ensure it was handled correctly with the best price point for me. I also was there to quote out mailbox services but because of their excellent service and being a local business I signed up on the spot.”

“Sam and Mike are absolutely amazing! I went in to have my great grandmas china shipped to New York, I was pretty nervous about it as it is irreplaceable, and they assured me it was in safe hands. They did an amazing job at boxing it, and it was delivered today in perfect condition! I am so glad that I chose to do business at this ups store, as Sam and Mike are both AMAZING employees!”

“I had a great experience working with The UPS Store team on a full-color poster project for a musician’s upcoming event. We needed posters printed and laminated, and their team made the process easy from start to finish.

They helped me talk through options, quickly shared the file specs I needed, and had the entire project ready within 24 hours. I was picking up the finished posters the next day!

It is so convenient to have a professional printer I can count on for projects like this. Thank you to the whole team — you were all great to work with. Highly recommend for small or larger print projects!”

“I walked into The UPS Store carrying about thirty pounds of complications. A notary situation that had spiraled into a three-person, cross-state paper chase. The kind of knot that makes you want to gate-check your sanity and walk away.

Trinity was already handling a line of customers, and she didn’t just acknowledge me—she saw me. Most people in service roles perform the Transaction Bob: a little nod, a “be right with you,” a finger held up like a pause button. Trinity conducted the room like a symphony she’d written on the spot. She got one customer’s package scanned, another’s label printed, and somehow, in the same motion, turned to me and said, “Tell me what we’re untangling today.”

I explained the documents. She didn’t blink. Didn’t hand me a clipboard and hope I’d wander off. She orchestrated. While packaging a return, she pulled up the notary rules for my specific situation. While confirming a mailbox customer’s details, she had me prepping the pages that needed her stamp. It was multitasking not as chaos, but as choreography.

Then she did something that practically required a membership card to a higher tier of service: she asked for the number of the person on the other end of this deal, picked up the phone, and called them herself. Right there, while sealing a box with one hand and explaining a legal line to a stranger with the other. She walked them through exactly what they needed to verify, made sure their signature would arrive correctly, and came back to me with the whole thing aligned. Gate to gate, seamless.

We talk a lot about the loss of human connection, but I think what we actually miss is competence that cares. Trinity has it. She’s not just an employee—she’s a pilot, navigating the turbulence of a busy store and landing every passenger safely. The back of a loyalty card says “Elite,” but it doesn’t mean anything. Trinity defines it.

If you’re shipping yourself through life and need a moment of rare, flawless service, ask for her. She’s a rock star who doesn’t need a stage. Just a counter, a notary stamp, and a line of grateful customers who just experienced the smoothest connection they never expected to find.”

“Highly recommend this family-owned business for all of your mailing, postal, packaging, fingerprint, and passport support needs! Thomas (retired Veteran) and his sister are just amazing. They are experts and competitively priced. Super professional, efficient, and knowledgeable! We will be coming here for all our needs going forward!”

“They did a great job packing a very fragile item of ours. They gave us options on how to do it and collaborated with us. It arrived safely two days later in perfect condition!”

“Had a great printing experience here! We were greeted by cashier staff as soon as we walked in. We needed a few things printed but wanted to confirm they could do what we needed. Beans the printing supervisor was very friendly and helpful. He worked with us on the correct colors and offered examples before we placed our order to ensure it was exactly how we liked. He was very knowledge and attentive the entire time we were there as well. We will be back for more printing in the future!”

“I hope the corporate UPS sees this review and I hope that every manager or owner of each franchise Location reads this review and takes it seriously… as a frequent user of UPS services I have landed on what is the absolute most top notch best UPS in the valley 8776 E. Shea Boulevard -the first thing I noticed is they have a CLEAN automatic door so there’s no more struggling with clumsy doors that are ridden with germs and dirt and fingerprints as is the case at of the UPS at 1924 E. Camelback Road or many others that I’ve attended… there’s a central in Camelback “location that is filthy and allows transients to hang out inside. There’s the Indian school location where the employee ancts furious that they have to put their phone down to help you! All of them are fraught with issues with minimal parking poor customer service and doors that are very difficult to open, especially for somebody who is handicapped such as myself. I love about this location as there’s plenty of parking and there is a number of handicap parking spots that allow for me to park in one of them. The automatic door is delightful. The fact that it is clean is also a pleasant surprise and every time I enter the store I realize that it’s worth my while to drive out of my way to go to this UPS location as opposed to any others because it is here where I’ll be greeted with a warm smile and a jovial. “How can I help you today?” I honestly was shocked. The first time I came in and I thought well this must be the owner and that is why I’m getting such GREAT customer service. The next time I came in with my daughter and even my daughter said “MOM this UPS store is way nicer than the other ones!” We were both having a full conversation about it after we left. I asked the same employee who greeted me this time what his name was and he said his name was Chris and I inquired about how I could please provide a positive recommendation or review he said yes but please just don’t mention my name just put it for the whole team because we all want to help any customer that comes into this location. I could not believe my ears not only is there a jovial, friendly customer service oriented employee who is there to help and does so very efficiently, but he also wants to give credit to his entire team so he has humility. These are rare traits in this day and age and I have to say other UPS stores please take notice. This is the prototype of what all of you should be striving to provide to the customers, instead I get surly Slow service at the other locations, as slow as molasses and really could care less. Another standout thing that I noticed about this location. The employee actually offered to take the surplus recycling box that I brought my items in to return to Amazon. This has never happened to other locations. In fact, they discouraged it and at other locations they won’t even allow you to use a 6 inch piece of tape. Should your package need it? I’ve been forced to buy a whole roll of tape in order to just put a small amount of tape on a package That needed just a little bit more security all in all I will be a repeat customer and I will organize my Scottsdale trips around a visit to the UPS store when necessary in the future because the experience is so much superior to the other locations also might add they move very quickly in the store and get everything done rapidly with a smile on their faces and have a nice day Just absolutely delightful. Thank you so much and I hope that the owner of this franchise location gives a special bonus to the employees working at the store because they deserve it.”

“David helped me complete my TSA PreCheck, and he was absolutely outstanding. He was friendly, patient, and very informative throughout the entire process. You can tell he truly cares about providing great service and goes out of his way to make the experience smooth and stress-free. I really appreciate his professionalism and positive attitude. - Give this man a raise!”

“I love this place for all of my shipping needs. I dropped by today to get something notarized and as always Deb was so helpful and lovely! It’s always clean, parking is easy and I’m grateful it’s so close to home!”

“I had an absolutely wonderful experience at this FedEx Office location. Terrie and Ozzie, along with the entire staff, went above and beyond to help me put together a detailed professional playbook binder for work. The project involved special sizing, printing, organizing, tabs and binding, and they were incredibly patient, accommodating and attentive to every detail.

They helped me work through the entire process and made sure the finished binder looked polished and professional. It turned out beautifully, and I truly could not have completed it without their expertise and support. Terrie, Ozzie and the entire team provided exceptional customer service from beginning to end. I highly recommend this location and will absolutely return for future projects!”

“Yow! This place is great. I would have been standing in line forever at the post office but there was no line here and the staff was super nice. PLUS these people know what method is best. For whatever you’re sending.”

“I cannot say enough about the UPS STORE LOCATED AT PINNACLE PICK AND PIMA. I WILL LIKE TO CONGRATULATE ONE OF YOU BEST EMPLOYEES. HIS NAME IS ‘ TRAVIS”. He is professional, friendly , cordial and always makes me feel welcome to the store. His great smile is full of honesty ,happy to be working for our needs as a customer. If the store is busy Travis alway makes sure that we are going to be attended in a faster way.
I live in the area of this great location making me feel safe and comfortable going to this store.
I tell all my family and friends that this is the place to go. Thank and I hope he will be recognized by his fantastic work.”

“I’ve never done a review for a UPS store until now. I went in to print some flyers for my business and was having some trouble. Andrea was a delight and trying to make it happen for me. Thank you so much. Loved the flyers and appreciated your diligence with the service!”

“Had an awesome experience at this UPS Store today. The staff went over and beyond to help me get everything handled quickly, and they were genuinely kind the whole time. It’s rare to find service like that anymore. Highly recommend.”

“I’ve been using Mail Call for a long time and feel compelled to leave a review because the recent negative one does not reflect my experience at all.

Mail Call has always been professional, welcoming, and community-oriented. The staff know their customers by name, the environment is orderly, and safety has never been an issue in the many times I’ve been there.

Regarding the situation described in the other review: dogs are occasionally present inside the business, as is common in many small local shops, and they are normally calm and supervised. I’ve never seen aggressive behavior, loose animals roaming the street, or anyone acting “unprofessionally.” On the contrary, the owner has always handled situations directly and responsibly.

What stood out to me about that review is how much it relies on hypotheticals (“what if a child was attacked”) rather than what actually happened. By the reviewer’s own admission, no aggression occurred. Unfortunately, misunderstandings can happen in public spaces, especially when emotions run high - but one heated moment does not define a business that has otherwise been consistent, reliable, and respectful.

Mail Call is a solid local business that serves its customers well. I trust them, I feel safe there, and I’ll continue to support them.”

“My sister and I had to come in yesterday with a TON of stuff cleared out of a storage locker due to an unplanned move for my parents. The mountain of stuff we brought in seemed like it would be an insurmountable task, but both Jin and Amanda calmly reassured us they would take good care of everything.

They were able to see how distressed my sister and I were, and they really helped us calm down when we saw how good they were treating my parents’ possessions which included everything from antiques, priceless and irreplaceable family heirlooms, to pure junk that my parents treasured for no apparent reason.

This was the second day in a row we needed to do this at two different UPS stores, and it is great to know we can expect consistently outstanding service from store to store.

I cannot stress enough how thankful we were for their over the top quality of service!”

“I've been in almost all of Scottsdale's UPS stores. The pricing and incredible staff at this store, is by far, the BEST! Highly recommended 👌!”

“This review is for Doug, who helped me with returning my packages to headquarters after I attended a conference at the hotel. Doug was professional, efficient, and friendly. UPS is lucky to have him. Thanks Doug!”

“Jeff has been my shipping solution for everything from Christmas presents to sales returns, and everything in between. When my daughter got married on the East coast, Jeff successfully shipped everything I needed for the event with zero breakage. He always goes the extra mile to ensure the most cost effective solution, and is a pleasure to work with!”

“Stopped in to get something printed. Find out they will not only do that, but also ship my two boxes via two different carriers. Owner was AMAZING, FRIENDLY and so helpful! Literally, will not go anywhere else again. Kindness goes a long way and this location has a cup that runs over! Thank you, thank you, Thank you!”

“Frank answered all my questions and said the expectation clearly I sincerely appreciate employees that are extremely on the ball. Such as Frank feel free to come to this location anytime if you don’t want any hassles.”

“These guys are AWESOME. Recently I’ve needed their help several times in these last 3 months. I Don’t know about you, but In my opinion, “customer service” is a rarity these days. NOT HERE! I’ve been treated with such professionalism, helpfulness and courtesy that it actually surprised me. It’ encouraging! Thank you!”

“Friendly, courteous and helpful staff. I brought in a picture and frame. They wrapped it, packaged it and mailed it out. It doesn't get any easier than that.”

“Great Service!! I’m so glad I found Postalmax today when I needed to overnight a fed ex package for morning delivery. Best part - it costs me less to send it from this store then using my own account! I don’t know how they do it but illl definitely be back!”

“UPDATE: While my initial experience was frustrating due to a delay in getting my keys, Spencer’s follow-up was excellent. He reached out with a friendly and attentive attitude to resolve the issue. I really appreciate the effort he made to turn things around, it’s clear they care about their reputation and their customers. Original Review: WARNING: Do not rent a mailbox here if you need immediate access.
I paid $148 upfront ($40/month plus a $25 admin fee and tax) and provided all required identification, only to be told by the clerk, Spencer, that I would have to wait 1–5 business days for my keys because he was “too busy” to finish the paperwork.

Taking payment and then delaying access to the service is unacceptable. It’s like paying for a hotel room and being told you can’t have the key until next week because the clerk is busy checking in other guests.

Based on other reviews, this “I’m slammed” explanation and attitude appear to be a recurring issue. If you need a mailbox the day you pay for it, go elsewhere.”