9:30AM - 3PM
14747 N Northsight Blvd #111, Scottsdale“The best service out of all shipping, print, office, stores. I went to 5 stores, all refused to PRINT 2 Envelopes for wedding invites I was missing. “It was worth it” for their $2. NOT HERE. They did they 2 invites for me, made it identical to the ones I had before and helped me save my issue with wedding in Invites. Veejay was awesome!!! (Sorry if spelt wrong).”
“When I go into a store for office supplies, I appreciate someone directing me. I usually need one or two items and want to be quick. At this store, I got that and more. I walked in with an empty printer ink box and asked if the gentleman could tell me where to get one of These. He started to gesture to an area, then said, "let me just get that for you." And he did! I sailed through checkout and was so happy to be out the door in just a few minutes. Staples, you rock! I'll be back!”
“I use this company to manage all my mailing needs. Currently I'm traveling abroad so I'm using them as a 100% managed mail solution. Their service works perfectly for me and I even had documents Internationally shipped to me and I had no issues receiving them. I love the fact that the only mail that shows up in my "Inbox" is legitimate mail. No more dealing with junk mail. I don't think I'll ever go back to receiving mail at my house if I ever return to America ? Highly recommend this mail service ?SIDE NOTE: the reviews calling out poor service when the company transition started, while this was somewhat true as of recently they have gone back to their amazing and super responsive service. Take those reviews however you like but I can vouch that service has been picture perfect for me over the last two months.”
9:30AM - 3PM
15560 N Frank Lloyd Wright Blvd Suite B4, Scottsdale“Michael was very accommodating and helpful when he helped me with my fingerprinting needs. The process was efficient and straightforward and Michael was a joy to work with. He also made sure that other customers in the store were taken care of in an orderly fashion. I can definitely recommend this place for fingerprinting and other services.”
“My experience here is always excellent. The staff are super helpful and efficient. And they never fail to have everything I need. They are my go-to for anything shipping.”
“Nice little neighborhood mailing store. The owner and the staff are always willing to go above and beyond to recommend the best and cheapest and efficient way to send your package. I would definitely suggest this business establishment.”
9AM - 7PM
15657 Hayden Rd, Scottsdale“The personal service I received at Check Out was excellent. The staff took the extra time and effort to make sure my transaction was accurate and my experience was exceptional.”
“I recently visited the UPS Store in Scottsdale and had an exceptional experience. The staff were incredibly nice and kind, going above and beyond to assist me with my needs. They informed me about their Amazon return services, which I didn’t even know they offered! Their helpfulness didn’t stop there; they also provided information on other services that I wasn’t aware of.
Their customer service was top-notch, making the entire process smooth and stress-free. I highly recommend this UPS Store for anyone needing reliable and friendly service. Thank you for making my visit so pleasant!
Feel free to adjust it as needed! ?”
“Just moved in this end of town and boy am I grateful I found a friendly, helpful, efficient UPS store! Lack of customer service seems to be the norm around here lately, but new life was breathed into me by the friendliness of the folks here…thank you! They know what it’s all about.
Natalie and Jose are such a joy and rarity! My new place!”
“My cashier, Julian really helped me find the best price for my Shipping. He understood what I was looking for didn’t overcharge me. I felt like he was really looking out for me.”
“Title: Exceptional Service that Exceeds ExpectationsReview:From the moment I stepped into this UPS Store, I was met with hospitality that truly set a new standard for customer service. The team here operates with an efficiency and speed that's not just impressive, but remarkably consistent, ensuring that every visit is smooth and stress-free. But what really distinguishes this location is their unwavering commitment to going above and beyond for their customers.On multiple occasions, the staff has demonstrated an extraordinary willingness to assist, offering solutions that are both creative and effective, saving me time and hassle. Whether it's finding the right packaging for delicate items or navigating last-minute shipping complexities, their expertise and proactive approach have been invaluable.The team's warm and professional demeanor makes every interaction a pleasure, making it clear that customer satisfaction isn't just a goal, but a genuine passion. This UPS Store doesn't just deliver packages; it delivers a top-tier customer experience that's hard to find these days. A well-deserved 9/10 stars for setting the bar incredibly high!”
“The woman named Ayana who helped me was super nice and she personally packed up two large boxes of original art for me and everything arrived in perfect condition and was so well packed. She was great!
I always get so worried about shipping original art...”
“My "go to" for all business printing. Quality, pricing, & customer service has never disappointed. Terrie has helpful with my print projects on numerous occasions.”
“We have been using this UPS store for our PO Box and all printing/shipping/business cards/etc. needs for years and I can truthfully say that this is by far the best UPS Store out there! Sam and his team are super fun and helpful for all of our needs and always have a smile and welcoming greeting every time we come in. They treat us like family at this store and it goes a long ways! Thank you so much for all you do, Sam and keep being great as we will continue coming back for the services you provide and the friendly staff there to help us!”
“I drop off packages here all the time. It is very convenient since they collect all couriers. I also have had keys made here. Staff is always helpful and friendly.”
“Amazing customer service. I had a heavy treadmill to return, and Scott at the store came out to my car brought the package in himself. I ended up having to wait 48 hours to return the product due to an Amazon issue, and Scott then picked up the 70lb package and brought it back to my car himself. He didn’t have to do all of that so I was extremely impressed with his customer service. Thank you again Scott!”
“This review is for Doug, who helped me with returning my packages to headquarters after I attended a conference at the hotel. Doug was professional, efficient, and friendly. UPS is lucky to have him. Thanks Doug!”
9AM - 6PM
4513 N Scottsdale Rd Ste 114, Scottsdale“The team here is very helpful. I went there yesterday with a rush package and needed to print some forms and send quickly and they were super awesome to work with me on all the details and get the package sent! Thank you FedEx team!!!”
“I cannot say enough good things about this UPS store. The employees are the best around. They are hard working and extremely helpful. When anyone walks into this store, they are greeted by Liam, Haley or Travis. They are all knowledgeable in every area of service. If someone needs the copy machine or use the fax machine, they are patient and helpful with every transaction. Even when the store is busy, they make sure everyone is greeted properly and taken care of in an efficient and timely manner. Liam, Haley and Travis are really the heart of this store. If anyone is in need of a place to have your mail delivered, or send a package....or copy services etc. This is the place to go.”
“The staff is so helpful here! Anything you need mailed they can get it done! Sending out a package to my mother a few days before Christmas. I was told it was going to be delivered Tuesday. So the day after Christmas. I knew I was cutting it close, but the little lady at the counter told me if she had time she would try to get out to another store to get it out on time...Well not sure where she took it but my mom got here gift Saturday so the day before Christmas Eve. Thank you so much for going that extra mile. You made to new friends for being so cool just because! Thanks again girl! She know who she is!!!!!”
“Communicated directly with the staff via phone on 3 occasions, made an international shipping from Florida easy and stress free. Highly recommend! Friendly and helpful, answers their phone!”
9AM - 6PM
9301 E Shea Blvd Ste 130, Scottsdale“Came in last minute and Josh did an amazing job balancing me and another customer at the end of his shift. Gotta love great customer service when it matters! Thanks Josh!!!”
“Best pack and ship place in the business. Not only high quality service, but best rates with multiple shipping options. Wouldn't go anywhere else.Also note: there was an ownership change recently and this is with regard to current owner operator. Can't speak to previous ownership.”
“The amazingly nice blonde lady I talked to today is the only reason I would ever consider using UPS again. The 1-800 number and website failed to be of any use. Please come here if only to support her.”
“Great customer service! I couldn’t figure out what happened to a package that I thought I carried in to mail along with another package. I was completely stumped. Checked at home, in my car - nothing. Went back to them to see if I left it somewhere. They let me look all over the store etc. The clerk then took time to look at their security camera footage and he found out that I stacked both packages on top of each other and they packed up everything as one package! We had a good laugh! So helpful! Thank you.”
9:00 AM - 6:00 PM
4110 N Scottsdale Rd, Scottsdale“Amazing location and service! So helpful and clean, Connor and Louise were very kind and patient and the store manager (I didn't catch his name) was very friendly and helpful as well. I will definitely be going there again!”
“After using several mailing services, LetterStream has been our favorite! Their system is easy to navigate and the pricing is affordable. We look forward to continue using LetterStream for our mailing needs!”