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“I am a former metro pcs customer for about 30 years . I recently bought a phone from them. That was being discontinued and the rep knew that. Needless to say I started having problems with this phone. I am a galaxy guy, so a friend of mine suggested I check out cricket wireless. I stopped by the store in El Mirage where Julia was. She was courteous, knowledgeable and didn't try to sale me something I didn't want. She got me the galaxy a 16 which I was very happy. My bill is $10 dollars cheaper than metro pcs. If you are looking to get a new phone stop in and see Julia at 99th and Grand Ave. You won't be disappointed.
Thank you Julia ???”
“The gentleman was very professional and friendly. Repaired the glass on my phone very quickly. The price was less expensive than I expected. I will recommend this company.”
“My family n myself switched to AT&T during a promo offering free phones with 3 year contract. Had a little mixup with one of the phones we shipped out n Christian stayed after closing working on the issue and Austin completed the transaction the following day. I would say both these young men were knowledgeable, patient and went above and beyond with getting to the resolution. Great store, great employees”
“Went in there yesterday Thursday 1/8 to get some help on my account and Liliana was the lady who helped me. She was awesome. Very knowledgeable and great to work with. Definitely will come back to upgrade my phone with her.”
“I love this location!! The employees are always helpful and happy!!! Andros has been so helpful with getting my account fixed ! Thank you for all you help !!! Definitely recommend you to my coworkers”
“Fix my phone in 15 minutes. And it looks just as good as new. Dude was super friendly and show mad love. Will be back with my other phones to get them fixed as well.”
“I went to this place and met Noe to fix my phone and he was very honest with me about the price and helped me with an issue I had, would definitely come back again.”
“The other day I came to this location for my phone service. I was helped by Yessenia. She was very patient with me and helpful and kind. I appreciate her and would highly recommend this location and Yessenia.”
“I saw the representative cleaning the window, he immediately stopped what he was doing and helped me move my number from Cricket. I recommend this location. The representative Jose, Greeted me and listened to me and offered a solution. Jose was well mannered and I had a good business ethic.”
“One of the best locations in the state of Arizona , they have new team I call it team Madison the young lady that works there she’s awesome very helpful very nice they make you feel so comfortable with there respect to customers the previous team was not all that but I think there making this location better with the new team they have , Madison was great she helped me and I’m very satisfied thank you AT&T for bringing her to this location I wish there’s more people like you in the world Madison keep up the good work thank you so much”
“Good morning I just want to say and give props to Eddie that he did a really really good job I'm a boost customer I'm going to continue to bring people over here and just out of my daughter in line..God bless”
“Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!”
“Dimitriy really saved my day! He was able to transfer the data from my old phone to my new one which consumer cellular could not do. Great service and faster than fed ex!!”
“Kathy is an outstanding sales representative. Has amazing customer service and is always there to help the customer with any issues we might have. You really don't see people like her anymore and we truly appreciate the help she's been to us.”
“Best Customer service I have experienced with any cell service. NOAH personally took the time and walked me through every little detail and answered follow up questions I had.i would recommend them to anyone and everyone”
“My phone screen suddenly stopped working and my carrier sent me here for a warranty repair. Aby fixed my phone in a few hours and she even stayed late just to make sure I had it back at the end of the day. She was also very knowledgeable and helpful at the drop off. I would definitely come here again for any other repairs.”
“Quan, was absolutely wonderful, friendly and professional. He is a magician he was quick to to resolving my issues. This is not my first rodeo with ubreakifix, I have yet to be disappointed. Purchasing insurance for their services was one of the best purchases ever!
Thank you for quick, quality, friendly, and professional service! It is so rare these days it is imperative I give recognition when I see quality!
Best,
Dr. Y.”
10AM - 6:30PM
3710 W McDowell Rd #2, Phoenix
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“10/10 I believe it might have been the owner we were working with and he was reasonable and understanding even after everything not working out I would definitely return if I need a future purchase from here”
“A few weeks ago my husbands phone all of a sudden wanted a password when initially my husband never set one up. After searching various uTube clips we just could not figure this problem out. I suggested we go to Cellairis inside Walmart in Surprise due to I myself had a great experience with them on another issue in the past.We met Miko who was a godsend! After explaining our problem with the phone and to make a long story short he was able to perform a factory reset and VOILA problem solved! Thanks Miko and God Bless You!”
“Was there as a new costumer and the girls were really nice and helpful Natalie and Beatriz.. the store was clean and smelling good coming back for sure! Great costumer service”
8:30AM - 8:30PM
4304 W Bell Rd Ste 101, Glendale
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“Every time I go there they are so helpful at the store very clean Immaculate all the employees are friendly and helpful when I have issues with my phone or want to swap out a phone”
“Laron was amazing today!!! I came in from a different AT&T store (customer service there was very questionable) and he helped me out. His energy was amazing. He did not turn me away or make me feel as if i was a bother to him. He sat with me and figured out how to help me and i walked out with questions answered, everything i needed and a happy customer. I will only be coming to Laron moving forward. Thank you for the experience ?”
“A couple days ago I walked in this specific store. I was afraid of the customer service because in other stores they were kinda rude; but this guy "Leo" was really nice, treated me really well and helped me to find everything I was looking for. 100% recommended, whoever hired him did a great job.Plus, the store looked clean and organized.”
“I had a great experience at this AT&T location after a mix-up with my phone order from a different store. Another AT&T accidentally placed the order wrong, and I was sent an iPhone 17 Pro instead of the iPhone 17 Pro Max I originally wanted.
Ayah went above and beyond helping me get everything sorted out. Even when the process got a little frustrating, she stayed patient, professional, and genuinely helpful the entire time. Thanks to her, I was able to exchange the Pro for the Pro Max, and in less than an hour I was walking out with the exact phone I wanted.
Excellent customer service and a huge thank you to Ayah for making what could have been a headache a smooth and positive experience. Highly recommend this location.”
“Cecilia is a great asset to cricket. Her customer service was exceptional She was fast, honest, and caring. Thank you Cecilia for everything you did for me and my father!”
“Joseph the manager was So kind and patient! He made sure we got the best deals ! He was so informative and helpful! I will definitely return due to his kind measure and customer service! He went above and beyond . Got a new phone and watch ! Love AT&T . Love Joseph’s customer service!”
“David was Wonderful in assisting me with a no pressure understanding of the various phones. I totally feel I was given the tools needed to make an educated decision of the phone that best services my needs. Great Young man, super knowledgable. This is the type service I wish everybody follow. His Talents would be better suited as your Corporate Head Trainer. He is a keeper by any means necessary. David Thanks for the full experience.”
“I needed a power cord for my new phone to enable car play. I couldn’t get it to work and a young lady named Monique was kind enough to come out to my car and show me. Being a senior I was so grateful for her assistance. Many thanks to her and Eddie the young man that rung up my sale. I’ve been at the store several times and the staff are all wonderful. Many thanks”
“Absolutely love the customer service at this location. The manager and the girls that work at this location always go above and beyond!! If I could give them 1000000 stars I would :)”
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“Angelina at the Sun City Az store located at 99th and Bell went above and beyond my expectations for helping me out. Angelina should be promoted to a manager or trainee . I am in a retirement community and Angelina knows how to treat the elderly generation which shows what a CLASSY Lady that she is.Angelina is a HUGE ASSET TO VERIZON. THANK YOU for having the great insight on hiring someone who is so caring and compassionate .”