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7:30AM - 8:30PM
10249 Grand Ave, Sun City
Internet Service Providers
“Francisco went above and beyond to help us transfer a phone. He was very very patient as There was a lot of information we did not have readily available. I am a senior and I am not knowledgeable with technology so I certainly appreciated his help. He is to be commanded. Five stars for Francisco, and if there were more, I would award them also.”
“Kathy saved my life I was scared to lose my phone number since I got hacked but she was able to get it back. I don't know what type of training boost mobile does to the employees but she's just great!”
“I went in crying Help!! I was trying to transfer a att phone to T-Mobile and Caleb was there and he fixed it in 5 minutes I said omg can I hug you!!! I definitely ask for Caleb!!!”
“Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!”
“Good directions. I opted to call instead of going there and the rep was responsive, friendly and offered alternative products to the one I called about. That equals great customer care!”
“Viviane, Did a wonderful job helping me with an upgrade on my phone, She made sure all my pictures and contacts were on my phone before I left, She also has great customer service.
Not only that, she helped me do all that.In a matter of minutes, she made my kids feel welcome.She even had conversations with them.The best service I've ever had. She also gave them candy , extra extra extra patient and even charge my kids' phone.”
8:30AM - 8:30PM
4304 W Bell Rd Ste 101, Glendale
Internet Service Providers
“Every time I go there they are so helpful at the store very clean Immaculate all the employees are friendly and helpful when I have issues with my phone or want to swap out a phone”
“Had a great experience, Maria knew her stuff and answered all of my questions, while also providing great service by replacing my screen protector for me at my request. Will be back when it's time to upgrade the phone.”
“Martin at T-Mobile provided excellent customer service, he was also very professional and gave excellent fast service! I highly recommend him as an expert associate!”
“Great service and customer care. Maraya and Angelina were the best. Very skilled in all cellular device aspects. I was there getting a new phone and saw them deal with a variety of customers and they handled each one seamlessly. 10/10”
“My fiber line was cut by a neighbor yesterday and I lost connection, when I reached out to Wyyerd they took action, they sent out a whole team to get me back up and running, even had management come out to educate my neighbor on how he went wrong by doing work and wanting to relocate the internet box and how that was a big NO. In all honesty not even COX when I previously reached out for issues responded that quickly, or sent out a whole team to fix my issues. I am happy to be a customer and thank you for yesterday's help. I truly appreciate you.”
“The help from Jorge was beyond great. He was very helpful and respectful. Being in our upper age he was willing to go above and beyond what was expected. Thank you for your help and kindness., It was greatly appreciated.”
“We had phenomenal service that started with Samantha’s patience. My daughter is a minor and her grandma who lives out of state was the only authorized user. Sam seamlessly walked non technical grandma through the steps of how to add me to the account and now all of our dealings will be easier. Kudos to Arrowhead Town Center TMobile. Sam is Gold !”
“Josh was wonderful! He is very knowledgeable and was committed to helping me resolve my phone number transfer issue. He was patient and extremely helpful and my issue was completely fixed! Thank you, Josh!”
“Ricardo and BiBi as well as Jennie all were very pleasant to speak to while Ricardo took care of a iPhone screen protector that I went in the store for. A 1st Class operation and they were very well trained. thank you to all of you.”
“Anthony was amazing! He truly went above and beyond helping us close out our lines and making sure we were credited back for a billing issue. He was super professional, patient, and explained everything clearly, which made the whole process smooth and stress-free. You could tell he genuinely cared about helping us and getting everything done right. Thank you, Anthony, for such great customer service!”
“Elizabeth has an exceptional customer service she went above and beyond helpful delightful and very attentive and she transferred transferred all my stuff and saved me alot of time.”
“A pleasant visit. I was actually visiting the store in regards to some of the perks that they offer their customers on Tuesdays! Received a Rockin Purple Beach Towel! ?”
“Very great customer service, staff went above and beyond to help me out and make sure I left with all my questions answered. Will definitely be coming back as a happy customer to this location”
“So drop by T-Mobile store on West Phoenix Thomas location second visit there and all nice store nice and clean. They take care of you as you walk in the door specific person. I he’s the store manager how are Luis He’s awesome. I definitely recommend him and that store to everybody they’re awesome and friendly knowing me, I will give them 13 stars.”
“I had a great experience with Karla at T-Mobile. She assisted me with upgrading my phone and made the entire process smooth and simple. She explained all my options clearly, helped me choose the best plan for my needs, and was very patient and professional. I truly appreciate her help and highly recommend asking for Karla!”
“I had Century Link for many years but after 6 days of no internet, TV, and landline service, and no communication from them except repeated missed deadlines, I ventured into T-Mobile.
We have had our cell phones with them for more than 3 years without any issue. Michaela Contreras graciously assisted me in finding a suitable plan and patiently explaining how it worked.
The new T-Mobile modem is running a computer, 2 IPads, 2 Kindles, and 4 TVs. Great service and for half of what I had been paying.”
“Sylvia really took care of me at 43rd ave and Bethany Home rd! And her manager was really kind to me too! I ported my number in from a competitor who was giving me too much run around and I’m grateful that Sylvia and her store manager were there for me in my time of need. Not only did they help me get into a new phone and plan for an amazing rate, they got me into an iPhone 13!!!! I am in LOVE with this phone and the price point! The competitor company was giving me so much drama I was worried these guys at boost mobile was going to give up on me and tell me to go somewhere else. They did not!
They want my business and they stuck through the thick with me and helped me get my issues sorted out in a very timely manner! They are professional, patient, kind, and very hardworking! 100/100 recommend! Don’t walk, run there and get your iPhone 13 before they run out!”
“My husband and I went in with no explanations. And we're so happy with the customer service yazmine gave us. She was very helpful and made our in-store experience amazing. Thank you yazmine for the help.”
“Came in to get me and my wife a new phone, Karimè helped me with EVERYTHING it was a whole process and she was patient and kind with everything and helped me get the best deal. Phenomenal worker ??”
“Absolutely best service and customer care with Adela!!! Not only was she super kind and patient throughout my entire phone experience, she got me a brand new phone, phone case and was even gracious enough to put on the screen protector for me!!! She went over all of my plan details and never hesitated to answer any of my questions!!! 10 stars ? keep it up Adela!!!”
“Me and my looonggggg lost cousin entered a Boost Mobile and we needed help bad,, the young lady that was working in boost Mobil,, was very patient,, and helped my long lost cousin with her problem!! Her name was MIRIAM, Boost Mobile needs a hire more people like her!!! The costumer service was excellent!! Thank u boost for hiring MIRIAM!!!”
“Peoria and 34th Ave JANETH is a great employee, every time I go into the store she is amazing. I really appreciate that she is able to help me every time.
Thank you Janeth for being so awesome
⭐⭐⭐⭐⭐”
“I’d like to recognize Trey for delivering an outstanding customer experience today. He was professional, courteous, and went above and beyond to ensure everything was handled seamlessly an approach that truly stands out.
T-Mobile, team members like Trey are a valuable asset to your organization. I’ve been a customer for over 25 years, and experiences like this reinforce my continued loyalty. Please make sure he receives the recognition he deserves.”
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“Angelina at the Sun City Az store located at 99th and Bell went above and beyond my expectations for helping me out. Angelina should be promoted to a manager or trainee . I am in a retirement community and Angelina knows how to treat the elderly generation which shows what a CLASSY Lady that she is.Angelina is a HUGE ASSET TO VERIZON. THANK YOU for having the great insight on hiring someone who is so caring and compassionate .”