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“SONIA WAS SOOOOOO AWESOME
I AM TECHNOLOGICALLY SORRY TERRIBLE!! Sonia SPENT SOOO MUCH TIME ON ME & MY ISSUES I CANNOT THANK HER♥️♥️♥️& DESERT FINANCIAL FOR YOUR SERVICE”
“Ernie Velasco is amazing! He helped me to open my own business account, was friendly and very thorough with all the questions I had. Overall great experience and excellent customer service.”
“I had the pleasure of being assisted today by Sommer Larson
an exceptional Member Service Specialist who went above and beyond to help me with a few pressing issues. From the moment our conversation began, she was incredibly friendly, professional, and genuinely caring—a rare combination that made all the difference.
Not only was she extremely knowledgeable and efficient, but she took the time to truly listen and understand my concerns. She explained everything clearly, provided solutions, and followed through on every detail with patience and empathy. It was evident that she wasn’t just doing her job—she truly cared about making sure I felt supported and valued as a customer.
Honestly, her service today was so outstanding that it reaffirmed why I’m staying with this credit union. Employees like her are the reason members feel confident, respected, and appreciated. She’s a tremendous asset to your team, and I hope her dedication is recognized and celebrated.
Thank you again for going the extra mile—you made a real difference today!”
“I had an appointment with Ms Alicia S.
And she was so helpful very knowledgeable with all the services desert financial offers. I am now a proud member of DFCU thanks to upbeat positive professionalism. Thank you”
8:30AM - 5:30PM
14865 W Bell Rd, Surprise
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“The staff at the Surprise branch is amazing. Very good customer service, friendly, helpful and they give good sound financial options to choose from. I've never had a bad experience here since we opened our accounts several years ago. I'd highly recommend this branch.”
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“They are not my credit union but they are sister branch for both of my employers credit unions and definitely a great branch! They are always looking for a way to make me feel at home and go above and beyond for every customer. I love seeing Harmony’s friendly face!”