CVS Pharmacy often experiences issues with staffing, leading to long wait times for prescriptions. Customers report that there is frequently only one employee working, who must handle all tasks from filling prescriptions to operating the cash register. This shortage results in prescriptions not being prepared in advance and waits of 45 minutes or more. While the available staff are described as very nice and apologetic, the lack of coverage prevents superior customer service. The pharmacy also carries appreciated low-cost health brands. However, some customers exhibit difficult behavior, such as arriving without an insurance card and yelling demands across the pharmacy instead of working calmly with the technician who is already assisting them.
