Fry's Pharmacy in Surprise, AZ, is known for its dedicated and professional staff who are committed to helping customers lead healthier lives. They provide a range of services, including vaccinations, prescription refills, and health advice. Customers appreciate the cleanliness of the store and the friendly service from employees like Carren, who offers assistance with rewards and discounts. While some reviews mention that prescription refills can take longer than desired, the staff, including the pharmacy manager, Athena, are recognized for going above and beyond to support customers. The pharmacy also offers convenient online tools for managing prescriptions. Overall, Fry's Pharmacy is praised for its helpful and caring team, making it a reliable choice for health needs in the community.
Same as most of the others on here commenting about the service. Seems short staffed a lot so I don’t want to blame the employees but I can’t get ahold of anyone to just answer if my rx is available or not
May 2025
I called today regarding a prescription of mine that had been filled wrong. The female I talked too was extremely rude and really must hate her job. Customer service gets a one star only bc there’s not a “0” star rating.
March 2025
Apparently pharmacists just decide to not show up here… can’t transfer our scripts or be helped because without a pharmacist no one can enter the pharmacy… do better, people need their prescriptions!
