AmTrust Bank, a division of Flagstar Bank, N.A., is praised for its outstanding customer service and knowledgeable staff. Customers highlight the exceptional assistance provided by team members like Jessica M., Clara D., and Maria A., who go above and beyond to meet banking needs. Many appreciate the user-friendly online banking and mobile apps. The welcoming atmosphere is noted, with staff greeting customers by name, creating a friendly environment reminiscent of a neighborhood gathering spot. Overall, clients feel valued and supported, making AmTrust Bank a preferred choice for both personal and business banking.
I came in to deposit some of our checks as part of our monthly routine. Kayla S. was, as always, incredibly kind, helpful, and welcoming. She made the process quick and easy, and I truly appreciate her consistent great service!
June 2026
I Came in today to set up a new account with Jessica M. She was sooooooo polite and very informal. Made sure we got through everything and I didn’t have any questions. Great customer service all the way around 💪
May 2026
Opened up an account today and received five star service
