O'Reilly Auto Parts in Surprise, Arizona, located at 13173 West Bell Road, is a well-regarded auto parts store known for its friendly and helpful staff. Customers appreciate the store's wide range of parts, tools, and accessories, as well as valuable services like free battery testing and installation of wiper blades and bulbs. The store also offers a free Loaner Tool program, allowing customers to borrow tools with a refundable deposit. Many reviews highlight the exceptional customer service provided by employees like Joey and Mike, who go out of their way to assist customers with their needs, whether it's finding the right tools or providing advice on repairs. Customers feel supported and valued, making O'Reilly their go-to auto parts store. The store is noted for its cleanliness and welcoming atmosphere, with employees consistently praised for their knowledge and willingness to help. Overall, O'Reilly Auto Parts stands out for its commitment to customer satisfaction, making it a trusted destination for anyone in need of auto parts and support.
Night manager very helpful got me tha parts needed for my vehicle & really tried to fit my suv seats 💺 for car seats but tha store didn't carry my brand. He awesome ty 😊
May 2026
I took my car to get a new battery, and Andrew could not have been more helpful, and courteous. Thank you, Andrew. I’ll be sure to visit for any auto-related needs going forward.
April 2026
Very helpfull went to get a battery check ok thanks for the great service.
