Chase Bank provides checking, savings, and mobile banking services. Reviews highlight experiences with helpful staff. One customer had an amazing and kind appointment to open an account, receiving quick service with a card added to mobile pay. Another noted the Bank Teller Associate was helpful and welcoming with no long line. They then spent time with the Branch Manager, receiving nothing but good service and were not rushed out even after closing time. The customer expressed hope this new start would turn the branch around. However, a long-time customer with over 50 years of loyalty expressed sadness, feeling customer appreciation has changed with new fees and account rules. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
I had an appointment to open a bank account today. Gaby helped me open my account and she was amazing! I had my account open and card added to Apple Pay in no time! Thank You so Much Gaby for being so kind!!
May 2023
Would be nice if there was a drive thru ATM machine
August 2022
Had an account here over 50 years, never a monthly service fee..."grandfathered in"NOW seems being loyal means nothing, charging everyone, changing account rules,.... yada yada.....Sad customer appreciation.....
