Cox Store in Tempe offers ultra-fast internet, 5G mobile plans, and the latest devices. The team helps customers upgrade tech, explore deals, and get personalized support. Some staff members are noted as very helpful, knowledgeable, and going above and beyond to resolve issues and set up accounts correctly. They are described as fantastic and amazing. However, other reviews advise caution, stating some staff seem young and inexperienced, which has led to problems like billing errors. The store provides exclusive offers and aims to deliver the speed, reliability, and service to keep customers connected.
This was my 3rd time coming back to this location and it’s always been straight to the point. Fast and amazing customer service! I especially gotta shout out Brennan. He stood out the most and was very understanding :))
December 2025
Brennan was very helpful with getting my Internet box issue resolved. He’s very relatable and knowledgeable. I wanted to shout him out!
November 2025
If you need to pay your bill here, be careful.Some of the staff seems to be very young.And very inexperienced, the few that know what's going on seem to be a little stock up here.Have had bad experiences?One on one have paid for my bill and it still showed up that I had not paid my bill.So i'm very clearly of doing business... read full comment