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January 2024 by Tamara Hall
Got a pair of Sketchers here. Love the place.
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January 2024 by Mae Mallory
Great selection of shoes at relatively reasonable prices. The staff was helpful and the establishment was clean and organized. Lots of inventory and choices that were stylish and trendy. They also have a cute selection of accessories-like purses, wallets, water bottles, socks, keychains, etc. my mom bought and paid for some new shoes for my brother online, and I picked they up for her. They had it ready and only needed the order confirmation number to verify me before giving me the box.
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January 2024 by Kira Hall
Wish they had more in store selection.
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January 2024 by Cora Vallier
Changed Sunday hours to open at 11:00 am. Did not change it on website.
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December 2023 by Betsy Vines
Very nice orderly store with very cordial employees
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September 2023 by Angela Russell
Awesome store for the most comfortable sneakers and dress shoes,very very comfortable,and the staff make you feel like family ???
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July 2023 by Staci Fuller
Keiana is amazing! We needed boots for a concert and the pair in the correct size was damaged. Not only did she call another store to hold them for us, she was super friendly. My teenagers concert outfit is complete. Thanks Keiana!!
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July 2023 by Terry Schroeder
Ordered shoes online and pickup at this store. Nice way to take advantage of sales while still able to try before leaving store.
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June 2023 by Gavin Dunham
Amazing customer service! I bought a pair of shoes from DSW a year ago. The left shoe started to have an issue where plastic was sticking up from the sole through the padding (poking my feet while I walked). I showed an associate the issue and she exchanged the shoes for a new pair. Two thumbs way up to that associate and for this DSW store!
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June 2023 by Lorraine Fernandez
This was my first time here and I was very impressed. They have every kind of shoe you can think of. Place is huge with a wide selection and their customer service is great.
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June 2023 by Elaine
Got some great deals on good brand shoes there! Love this Store.
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June 2023 by Blake Moreno
Try to return some shoes. An associate was telling me to go back we’re I got my ID as if it was fake. I guess DMV’s be give out fake ID
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April 2023 by Michael Crawley
Gotta teach your associates to go the extra mile when needed. Gentlemen at the front (Bill or Will?) Told me a shoe was available at the Desert Ridge location. The shoe wasn’t there, gotta teach basic work ethic and follow through with a phone call to confirm the shoe is in fact there. Wasted my time with that drive.
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April 2023 by Sarah Utley
This store has the BEST customer service! Everyone I've interacted with at checkout goes above and beyond to create a positive shopping or returns experience. Also a great selection of shoes.
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April 2023 by Karis L.
The stars I gave are all due to Kiena who was the first and only person to even acknowledge us after being in the store for a good 15min.The others stared, as if, they seen us get out of an UFO and we were ALIENS. SHEESH The store looks small inside compared to other locations. It's designed poorly and unorganized! They had clearance items for Men and Women upfront, and in back which, was kinda tacky in my opinion. What happened to all clearance being in the back of the store? I think that's why the store looks kinda unorganized! Just my OCD Opinion. We went searching for walking shoes but couldn't find any. I noticed that the prices are steep on all shoes, including the clearance section. I remember when shoes here would be different brands and even non brand names would be hot but now they're stocked with shoes that looked low end and cheap. Quality of product has really gone downhill. (My opinion)They have completely gotten rid of the yellow 70% off shoes... those were my bargain buys back in the day. Thanks to Kiena the visit was worth stopping. Please giive her a raise and make her a Manager if she already isn't... she deserves to be AREA Managementand to go around all stores making sure that all employees are greetingand acknowledging customers!!! Fun fact: Acknowledgement shows a potential Thief that you see them and they are prone to not steal. I learned that in a College course way back when Just a friendly tip! I'm in no way, shape or form a thief but, just thought I'd share this fact. I heard her speak on the Lil earpiece to her peers, that they all need to do better with speaking and greeting customers upon entrance. That in itself, was "A PLUS" CUSTOMER SERVICE! SHE DESERVES AN AWARD FOR EMPLOYEE OF THE MONTH!!! You never know who enters a store...undercover bosses do it often.
