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January 2024 by Joe Morin
Can't drop off packages here unless u have a printed slip
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August 2023 by Sahi rahi
My friend had a document sent to FedEx . The customer service Rep at the gate was very kind and helpful. The document was delivered at different location she checked and sent us to that location. Hats off to her
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April 2023 by M3 Inaz
I got a email message that my package was going to arrive between 1-5 PM. I took the afternoon off to be available to pick up the package. They delivered the package at 10 AM. The package requires a signature. I would think they could have given me an update that they were going to deliver earlier. Now I have go to the Tempe facility to try and retrieve the package around 5. Door tag said they would try and deliver it tomorrow, now I don’t trust their delivery time frames at all.
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April 2023 by Danny Rodriguez
Horrible place to work, no AC in the summer, you’re told to do double the work. Ive seen packages get thrown into and out of trucks by managers.
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March 2023 by Luke Rhodig
Drivers always show up at my residence with music on way too loud. Extremely unprofessional and inconsiderate
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September 2022 by Sally Hansler
Asked them to hold package for pick up. When I got there it was still out on a truck no idea when it would arrive. They promised to call. Still waiting for that to happen. Employees are not well trained. Bad info…agents on phone were the worst
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August 2022 by Mykki G
If I could give them ZERO stars I would!Literally EVERY SINGLE package that has come thru this facility for the last year has had a delivery exception. They say delivery attempts have been made when they were not (locked building key code thru phone call - NO CALLS in conjunction with their stated attempts) They have failed to deliver life sustaining medications when required (Insulin on ice waited 4 days! currently they have delayed heart medication that is time sensitive). I have actually had drivers tell me that they couldn't see the screen on the call box due to the sun glare so they left without attempting.
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August 2022 by Margaret E Turner
Fedex is "Horrible." I am still waiting for a call from them about my packages delivered on Friday. I asked that the packages be left at Walgreen's and it is a dropoff safe area for people who work. I get the notification "Delivered." In front of my apartment "door." That was not the information I gave them for a "secure" delivery.
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August 2022 by Nick Northcut
It's FedEx... It may be damaged and ruined but come hell or high water you'll always get your... Oh wait nevermind sometimes you don't even get your package. It's FedEx.
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June 2022 by Tatiana Rosales
I still haven’t gotten my check from working here for 3 days ?
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June 2022 by chanukya r
package was supposed to arrive 9:30 - 11:30 AM. waited through out the day in front room. delivery was not attempted. at 6:45 PM status was updated to "customer not available". with no way to pick up package
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April 2022 by Destiny Wells
i have been waiting for my shipment to arrive since Friday 04/01 due to it being sent back to the facility for inspection. i have called multiple times and each time they tell me it is on the vehicle to be delivered. Today i called a Rep name Paul then tells me today that this is the first time the actually been loaded on to the truck. i don't know what the disconnect is between the contact center and the drivers but you all need to do better.
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February 2022 by Marissa Riedel
I bought bunkbeds for my kids and the driver said he couldn't deliver because their was a security issue. It was 3 o clock in the afternoon on a Saturday. My front door to my apartments do not lock until 6 pm. He was just being lazy. And now I have to wait until Tuesday to get their bunkbeds because he didn't want to do his job. I tried to go and pick it up since the warehouse is 6 minutes up the road, and the customer representative said they have to put in a request for me to pick it up and that would be 24-48 hours.
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January 2022 by Larry Bowens
Driver came to deliver my package, stopped in front of my house and left did not deliver it put delayed because of local weather. I live in Phoenix it was 70 and sunny. What weather does he prefer to deliver in. And I have him on camera.
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January 2022 by Arthur Garcia
FedEx delivered my package to amazon / flex lockers at my Residence 6599 E Thomas Rd was supposed to go straight to my door and have signature right now I cannot get my package because it was not supposed to go to the lockers lazy lazy driver and he is a subcontractor for FedEx in Tempe Arizona don’t have a tracking number because wallmart sent through a 3 month d party … point is my package was supposed to come to front door for signature …. FedEx does not have lockers or n this property in not Amazon / flex drivers now i can not get my package and drivers drive through parking lot lighter on a race track this subcontractor for FedEx not going to mention any names but they know what area and what subcontractor delivers the packages they need to deal with the subcontractor and the driver because I guarantee I am not the only customer that has a problem with this subcontractor from FedEx in Tempe on Hayden south of McKellips They do not even deserve one star they deserve minus stars there is a horrible list contractor I ever seen lazy lazy lazy
