JCPenney is a well-known retailer offering a wide selection of apparel and home furnishings. The store is recognized for its nice selections of big and tall men's clothing, including Shaq's clothing line. However, some customers feel that the shoe selection, especially in larger sizes, is lacking, and there are limited options for plus-size women's clothing. The men's jewelry line has received praise for its stunning and classy designs, making it a popular choice for gifts. While many shoppers enjoy the friendly vibe of the store, navigating it can be challenging due to limited staff availability. Customers have noted that it can be difficult to find assistance, and having name tags for employees could improve the shopping experience. Despite these challenges, shoppers appreciate the variety of items available and have reported positive experiences with holiday photography services offered by JCPenney, highlighting the kind and patient photographers. Overall, JCPenney provides a decent shopping experience with room for improvement in customer service and product variety.
I love peyton!! She helped me with the poses and the pics turned really nice. I recommend JC Portraits for your next photoshoot. I will probably go back
January 2026
Store was bright and clean, and well stocked. The staff was friendly and always available to answer any questions. Will definitely go back.
October 2025
We were there for shopping, Susan the cashier was super kind, really nice person.
