This Lids location provides excellent service and a welcoming environment. Customers appreciate the friendly and patient staff, with employees like Nick, Isaiah, Mak, and the store manager going above and beyond to assist with custom orders, embroidery, and product choices. Nick consistently delivers perfect embroidery work, while Isaiah offers helpful guidance and friendly assistance, even trying on hats to ensure the right fit. Mak provides great customer service, making sure customers feel supported during their purchases. The store manager is praised for being helpful, patient, and managing the team well, even with large groups of kids. Overall, customers have had positive experiences here, especially compared to other Lids locations, and many plan to return for their future hat needs. The staff’s dedication and friendly attitude make this location stand out as a top choice for shopping and custom hat services.
Friendly and courteous staff.... Pic taken before opening.
February 2024
Great Customer Service by the young man named Mak. He went above and beyond to help me with a purchase I made. Thank you for your help.
September 2022
Great service! Store manager that worked 9/12/22 was awesome, helpful and so patient. I went in with 6 kids asking him off the wall questions and he did such a great job with them. Great management I hope he knows he’s doing a wonderful job.
