PetSmart is a large pet supply and services retailer that offers over 10,000 products for a variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online with the option to pick up items at local stores within two hours. Many store locations provide additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The staff members are known for being friendly, knowledgeable, and helpful, often going beyond expectations to assist customers. In particular, employees like Lennon and Chelsea receive praise for their expertise and excellent service, especially in grooming and pet care. The stores are kept clean and well-organized, creating a pleasant shopping environment. PetSmart is appreciated for its wide range of products and services that cater to different pet needs, making it a convenient place for pet owners to find supplies, get advice, and access care for their pets.
Always greeted at the entrance. Everyone that works there is very friendly. Smaller store than other PetSmart but they are the only store nearby that carry the frozen dog food we need. Thanks for making us feel welcome :)
May 2026
came in to get a new fish for my daughter; Chris helped out and made the process a great experience. he was a great help, very kind, and great customer service. he is awesome.
May 2026
PetSmart has seen better days for sure. Disappointed in variety of snacks & chews offered. Most of the pegs offering items on sale/clearance were empty.
