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February 2024 by Al H.
Avoid this location if you can. This was our one stop shop for all pet things and grooming for years but the staff and shop lost its spark. It's not as well stocked as the other locations anyway. But we would return for the groomers but that department has gone downhill. The new staff do not hold any accountability, they are irresponsible, and not as kind as the past groomers. I don't trust my pets with the new staff. Stacy and team.. please do better.
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January 2024 by JD Huynh
Love this place. Their staff are always super nice and helpful. Their water testing is very detailed
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January 2024 by Bahar Orper
Pets grooming - Jaime is the best ❤️ my dog Sissy wouldn't let anyone touch her except Jamie ? thank you for your patience with my Sissy and always do a excellent work Jamie ?
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January 2024 by Denise
I e been to much friendlier locations. We moved to the area and this is the closest one to us. I wanted a normal item we purchase and inquired to if they have any. Very dismissive and "if we have it it's our there" ... Will drive farther to go to a different location from now on
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December 2023 by Courtney G.
Rude, disgruntled employees who don't understand what customer service is. Old, white guy with a terrible attitude who tends the cats, will follow you around and complain about anything you do, but won't offer help.
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November 2023 by Teri Moynahan
The store is very clean and the employees are very welcoming and friendly. An employee helped me find a product I was looking for without hesitation and gave me tips on how to potty train our new puppy
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November 2023 by Mdbtp
Great store great layout. Decent prices. Decent employees. Petco down the street is better though
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October 2023 by danika j
I’m really disappointed with the way this location and many others are neglecting their animals. I visited this location today and noticed a very malnourished and sad looking bearded dragon. The food they had left for it was dried and processed. It’s extremely important for juveniles to get the right balance of nutrition to develop into healthy adult. Treating the animal this way is going to lead to potential risks for future owners such as dealing with bacterial infections and metabolic bone disease. The need to have better requirements for the way these animals are cared for by management and employees.
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October 2023 by Joseph R.
Love this store. Employees are nice and helpful. Always great inventory and clean
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August 2023 by Julie F.
I have been going to this location since they opened. There have been great people now and then that stayed a while but then had to leave. But mostly it has been hit and miss. Today while waiting for one person on the phone, I witnessed the other groomer abusing the dog who was simply quivering in fear. Joselin lifted the dog up and slammed it down. She shouted about her frustrations at the dog for not being able to work with her, while cussing. My daughter is a groomer in OR. It is never appropriate to be yelling and slamming the helpless who cannot express their disappointment in your treatment. Going to Petco across the street. Tired of waiting for decent at this location.
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July 2023 by Matthew Simonian
Nice clean store friendly staff and even their volunteer was helpful and nice
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July 2023 by J Gutierrez
PetSmart is a well-known pet store chain that provides a wide range of pet products and services. They offer pet food, toys, accessories, and other supplies for dogs, cats, birds, fish, and other small pets. They also provide grooming, training, and veterinary services at many of their locations.Based on online reviews, PetSmart has a positive reputation for its wide variety of pet products and knowledgeable staff. Customers have also praised the store for its affordable prices and convenient locations. If you are looking for a one-stop-shop for all your pet needs, PetSmart may be worth considering.
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June 2023 by Monica K.
I would like to start off by saying Deana did such a great job with Dallas's first puppy cut . Thank you so much for taking great care of our baby boy. We have already booked our next appointment. Dallas is almost 5 months old he is a Havapoo, Deana is very patient and kind thank you for making us feel welcomed as well as all the staff at this location.
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June 2023 by Joe Gutierrez
PetSmart is a well-known pet store chain that provides a wide range of pet products and services. They offer pet food, toys, accessories, and other supplies for dogs, cats, birds, fish, and other small pets. They also provide grooming, training, and veterinary services at many of their locations.Based on online reviews, PetSmart has a positive reputation for its wide variety of pet products and knowledgeable staff. Customers have also praised the store for its affordable prices and convenient locations. If you are looking for a one-stop-shop for all your pet needs, PetSmart may be worth considering.
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June 2023 by stopitsophie
Not the first time this store has sold me a fish with very obvious Ich (white spot), lucky enough to notice it fast this time. Would not recommend for fish.
