The Tile Shop, established in 1985, is dedicated to inspiring home decor ideas and enhancing beauty both indoors and outdoors. With over 100 stores, it offers a wide selection of high-quality tile products including porcelain, glass, ceramic, travertine, and other natural stones. Many customers highlight the exceptional customer service, particularly praising an associate named Patty for her attention to detail, product knowledge, and rapid responses. She has been instrumental in guiding clients through their renovation projects, providing creative suggestions and varied options. While The Tile Shop has a vast range of tiles and stones, some customers noted that items often need to be ordered, which can take about seven days for delivery. However, the friendly staff ensures a smooth experience, as they go the extra mile to assist customers in finding the right products and even suggesting necessary accessories. Customers have expressed their satisfaction with the service and the quality of the products, making The Tile Shop a recommended destination for anyone looking to undertake a home renovation.
Had a great experience at The Tile Shop in Tempe! HUGE tile selection and Cathy Jackson & Carli Langeland were super helpful, friendly, and professional. Kudos 👏, my new bathroom looks beautiful! I highly recommend! 🏆
December 2025
My co-worker and I were thrilled after our visit there. Immaculate store great service. Especially CARLI
December 2025
I have been working with Patty and she has been such a joy to work with! Patty’s attention to detail, knowledge of products ,quick response time, and superior customer service which is rare to find these days! Thank you so much Patty! Diane Pang
