UCars is a business that provides Uber car rentals and leasing options for use with ridesharing platforms like Uber, Lyft, Veyo, and Postmates. The staff and customer service are consistently described as very nice, friendly, helpful, and great, with top-notch skills. The office employees are helpful with questions and concerns. The vehicles are noted as nice cars, well-maintained, and in excellent cosmetic and mechanical condition, with the fleet being top of the line. However, significant concerns are raised about pricing. Multiple reviews state the prices are too high for the market, especially for part-time or gig workers. A specific weekly rate of $409 is mentioned as expensive, with advice that working over 80 hours a week may only cover the rental and fuel. There is also feedback that the advertised prices on the Uber platform can be lower, leading to calls for more transparency in pricing. The process of picking up a car is reported as easy. When mechanical issues occur, such as a check engine light, the company has provided credits and switched customers to another car. Overall, experiences are mixed, with praise for the service and vehicles but caution regarding the cost for rideshare usage.
Great Customer service and support they really keep their fleet running in great condition
April 2025
Rented my car through Priceline got a great deal. Also got a great deal with an upgrade and Insurance from Scott who was a great employee! His customer service skills are through the roof found me a car even though I was two hours early lots of crazy flight changes! Thanks, Scott.
February 2025
Akash was so helpful this morning in helping me get back into my locked vehicle. Saved my morning.
