The United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and processes 47 percent of the world's mail. Customers generally have positive experiences at the local USPS post office, with friendly and efficient staff who work to process lines quickly. Fong and Jim, in particular, were praised for their exceptional customer service in helping a customer with a large volume of certified mail. While some customers have encountered inconveniences, such as the need to frequently visit the post office to pick up packages, the overall sentiment is that the USPS employees are doing their best to provide a good experience. The post office's commitment to innovation and modernization is an area that could be improved to better meet customer needs.
Unreal this PO has such a low score. Always friendly, clean and helpful. This has been my PO for 6 years and I actually really like it a lot, the location, the staff, the prices for a box. Big fan. Haters gon hate.
February 2024
Fong and Jim saved my sanity after another USPS location refused to send my certified mail out because I had “too many for them to handle”. Fong spent an hour getting all of my mail scanned in and sent out, and Jim finished up the last of the batch since Fong was staying just to help me. So much appreciation for Fong... read full comment
January 2024
Never had an issue here. I print my labels but there have been a few times I’ve needed assistance and it’s been fine. It can get busy here
